Many Luther services are moving to a new sign-in method protected by a Multi-Factor Authentication (MFA) sign-in that uses your Norse Key.
Note: This is a separate sign-in and multi-factor process than the one for your Norse Apps (i.e. email). Learn more about 2-Step Verification for Norse Apps.
Services that currently use MFA sign-in include:
The first time you sign in to any of the services listed at the top of this page you’ll be prompted to turn on Multi-Factor Authentication. Alternatively, visit mfa.luther.edu to set up or alter your Multi- Factor Authentication settings.
You’ll see a Microsoft prompt—Sign in with your Luther Email address and Norse Key password. If you’re asked, choose “Work or School Account”.
After signing in, you’ll see a “More information” prompt.
You have several options for your 2-factor authentication. For your primary method, we strongly recommend the Microsoft Authenticator app’s push notifications or phone calls. Some services don’t support verification through text message or app-generated codes.
Here’s how to set up each method:
Note: The Microsoft Authenticator app is only available for mobile devices.
Make sure you don’t get locked out! Enter a backup phone number, like your office phone number.
Q: How do I change my MFA settings?
Q: What do I do if I get locked out? Are there backup codes?
Backup codes don’t exist yet for this system. Call the Technology Help Desk for help altering your MFA settings.
Q: I don’t have a phone number or mobile device. What should I do?
You can use a third-party authenticator like Authy, but some services won’t work correctly.