Technology Help Desk
Preus Library
Main Level
700 College Dr
Decorah, IA 52101
Spring Term Hours
M-Th: 7:30 a.m. – 9 p.m.
F: 7:30 a.m. – 5 p.m.
Sa.: 2:00 p.m. – 5 p.m.
Su.: Noon – 9 p.m.
Phone: 563-387-1000
Change Your Personal Information
If your basic personal demographic information is incorrect on Luther systems (e.g. misspelled address, name change), we can help you correct that information.Â
Students
Name
Students can either update their legal name or pick a chosen name that is reflected throughout Luther’s systems where possible. Students should begin by reviewing the “Chosen Name and Gender Identity Policy” in the Student Handbook, and then contact the Student Engagement Office at students@luther.edu.
Address or Phone
Send an email to the Office of Financial Services at studentaccounts@luther.edu. Include your ID number and reason for the change.
Note: this doesn’t affect your phone number as it pertains to your ability to log into services like email and Norse Hub—For help logging in to any service, contact the Technology Help Desk.
Social Security Number
Bring your new Social Security Card to the Student Employment Office in Main 28 or the Financial Aid Office in Main 27.
Major/Minor
The Registrar can help you declare or change a major/minor.
Add parent, guardian, or other proxy
Parents, guardians, or other people you designate can be granted limited rights to your information through Norse Hub. If you don’t see someone listed as a potential proxy in Norse Hub, use this form to request that they be listed as an option in Norse Hub. Processing can take up to two business days, after which you can grant that person rights.
Restrict all access by requesting a Privacy Flag on your record
If you have reason to restrict access to your information, please visit the Student Engagement Office, room 266 in Dahl Centennial Union or call 563-387-1020.
Change Campus Directory photo
The Campus Directory uses the photo from your ID card by default. Options for submitting a photo are listed on the Dining Services site.
Employees
Name, address, phone, Social Security Number
Employees can change their legal or chosen name, their address, phone, or Social Security Number through Human Resources at hr@luther.edu.
Note: Changes to your phone number through HR does not affect your phone number as it pertains to your ability to log into services like email and Norse Hub—For help logging in to any service, contact the Technology Help Desk.
Change Campus Directory photo
The Campus Directory uses the photo from your ID card by default. Options for submitting a photo are listed on the Dining Services site.
Alumni
Use the Alumni Update form for almost all changes, including changes to the Alumni Directory.
Parents
To update your contact information, including name, address, or phone number, email alumni@luther.edu
Technology Help Desk
Preus Library
Main Level
700 College Dr
Decorah, IA 52101
Spring Term Hours
M-Th: 7:30 a.m. – 9 p.m.
F: 7:30 a.m. – 5 p.m.
Sa.: 2:00 p.m. – 5 p.m.
Su.: Noon – 9 p.m.
Phone: 563-387-1000