Network Registration Guide

Every device that uses Luther's network or internet connection needs to complete a short registration process. This includes computers, phones, tablets, game consoles, smart TVs, etc. If you only need short term, basic web access, you can connect to the LCGuest Wireless Network, where registration only consists of consent to a terms and conditions. Full registration allows access to the LCWireless and LCSecure networks and is only available to students, faculty, staff, and emeriti.

Registering phones, tablets, and computers

  1. Connect to LCWireless or LCSecure. You'll be able to use both networks when registered, regardless of which you're using when you register.
  2. In any web browser, navigate to network.luther.edu.
  3. Read and agree to the Network Usage Policy.
  4. Log in using your Norse Key username and password. (without “@luther.edu”.)
  5. Computers: Download and run the Bradford Dissolvable Agent
    Apple iOS devices: Download and install the certificate.
    Android devices: Follow the Google Play store link to the Bradford Dissolvable Agent app. Install and run the app.

Registering other devices

The network registration process for other devices, such as smart TVs, Google Home, Alexa, gaming devices, or IoT devices is slightly different:

  1. Connect the device to LCWireless.
  2. Wait 10 minutes for the device to be automatically registered.
  3. Reboot the device.

If the device is not functioning on the network, contact the Technology Help Desk. You'll get the quickest service if you already have MAC address of your device when you call. Try Googling “MAC address [your device make/model]”.

Troubleshooting

  • Can use Google and Luther sites, but not others. This device isn't registered properly. Complete the steps above or contact the Technology Help Desk.
  • Finished registration, but no internet. Try rebooting the device.
  • "Computer already registered" message. If you have previously registered your computer, you will receive a message that the registration failed, but you will still be able to access the Luther College network. Try rebooting.
  • Can't use LCSecure. LCSecure needs a valid Norse Key username and password to connect. If you mistyped, added @luther.edu to your username, or recently changed your password, your device might have stored the wrong credentials. Ask your device to "Forget LCSecure" and re-enter the corrected credentials.
  • Can't see wireless networks. Visit the Technology Help Desk.

Additional Tips

  • You can register your computer before you come to campus.
  • As long as you use your computer on the Luther College network once every four months, your machine will remain registered if you are a current student, faculty, staff, or emeriti. Guest computers will remain registered for 12 hours.