Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Summer Hours

May 17-September 2

Closed for Memorial Day, Independence Day, Juneteenth
M-Th: 8:00 am – 5:00 pm
F: 8:00 am – 2:30 pm
Sa-Su: Closed

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000

Guide to Transitioning Norse Apps accounts for Class of 2018 and earlier

Did you graduate or plan to graduate after spring 2019? Are you an employee? You might want a different page.

Migrating from one account to another can be intimidating: This guide can help!

Keep in mind that @alumni.luther.edu accounts are email-only accounts and do not include drive storage space. We can guide you through finding out what your @luther.edu account storage is, deleting large or unwanted content, and deciding what you need to keep on our Be a Good Steward website.

Make an archive with Google Takeout

Google Takeout creates an archive of most of your Google content. Takeout is a great first step, even if you’re moving your email to an @alumni.luther.edu account.

Using Takeout is straightforward, and we recommend the default settings: Takeout will put everything it can into a .zip file and send you an email with a download link. The most popular services like Gmail, Drive, Calendar, and Contacts can all be included in the export.

There are some drawbacks: Not all services are included (e.g. Google Sites, YouTube uploads), and some kinds of data are simply archival and not meant to be uploaded into another account (e.g. email).

If you need to migrate a working copy of your email into another account or use a service that isn’t included in your Takeout export, consult the appropriate section below.

Unlink @luther.edu account

Visit any sites that are associated with your @luther.edu account and associate them with a new email address. Examples are social media, banking, shopping, and other sites. If you can’t remember which sites use your @luther.edu account, try searching for automated emails with phrases like “verify”, “noreply”, or “receipt”. You can also use Google’s Security Checkup tool to find third-party services to which you’ve granted access.

Migrate Google Sites

New Google Sites cannot be downloaded using Google Takeout at this time. Fortunately, you can manually migrate your Luther site to your consumer account. Learn how to transfer site ownership. Remember to give the new link to anyone with the old published site.

Migrate YouTube uploads

YouTube videos can be decoupled from your Norse Apps account by placing them in a special shared-ownership channel called a Brand Account. A Brand Account allows you to manage your YouTube content from a non-Luther Google account. After you give ownership of the Brand Account to your non-Luther Google account, the videos will be protected when your Norse Apps account is deactivated. Views, video links, and other YouTube content stays intact. Learn how to create and move content to a Brand Account and how to change the ownership of the account.

Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Summer Hours

May 17-September 2

Closed for Memorial Day, Independence Day, Juneteenth
M-Th: 8:00 am – 5:00 pm
F: 8:00 am – 2:30 pm
Sa-Su: Closed

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000