Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Spring Term Hours

M-Th: 7:30 a.m. – 9 p.m.
F: 7:30 a.m. – 5 p.m.
Sa.: 2:00 p.m. – 5 p.m.
Su.: Noon – 9 p.m.

Full Hours

Send Email

Phone: 563-387-1000

Transitioning Google services for Class of 2018 and earlier

Did you graduate or plan to graduate after J-Term 2019? Are you an employee? You might want a different page .

We are providing alumni from the class of 2018 and earlier who currently have an @luther.edu account the opportunity to transition to an email-only @alumni.luther.edu account.

As of December 1, 2022, all accounts that did not opt-in to an @alumni.luther.edu account were suspended; for the accounts that did opt-in, we removed non-mail/contacts services and the ability to receive mail at the old @luther.edu address. Because of the importance of these accounts, we’ve extended the deadline to opt-in to December 15, 2022, though you’ll need to contact the Technology Help Desk directly to begin that process.

If you choose to transition your account, you’ll retain all your prior emails and contacts in your new @alumni.luther.edu account and even keep your same password. For one week, you’ll still receive emails sent to your @luther.edu address and will still have your non-email Google content. After 1 week, emails sent to your @luther.edu address will bounce and you’ll lose access to all non-email content.

Regardless of whether you transition your account, you should back up all your @luther.edu Google content, notify your contacts of your new address, and associate third-party services with a different email. We can guide you through this process.

You can request to transition your account by contacting the Technology Help Desk either by phone (563-387-1000) or email. Requests must be made prior to December 15, 2022. The sooner you make your request, the smoother your transition.

Why is this happening?

For many years, Luther has been pleased to offer alumni email and associated applications through our institutional Google account. Unfortunately, Google has announced that, effective July 2022, they will no longer be providing colleges and universities with unlimited file storage. Due to this change, the college will need to retain the limited file storage it will be allocated primarily for internal use to conduct the business of the college.

Despite the changes announced by Google, the college would like to honor its original commitment of a Luther email account, but can no longer make available all the other Google apps to which you may have been accustomed. Additionally, it is now considered best practice to only use educational email domains for current students or employees.

Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Spring Term Hours

M-Th: 7:30 a.m. – 9 p.m.
F: 7:30 a.m. – 5 p.m.
Sa.: 2:00 p.m. – 5 p.m.
Su.: Noon – 9 p.m.

Full Hours

Send Email

Phone: 563-387-1000