Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Fall Hours

M-Th: 7:30 am – 9:00 pm
F: 7:30 am – 5:30 pm
Sa: 2:00 pm – 5:00 pm
Su: Noon – 9:00 pm

Thanksgiving Break Hours

(Nov. 27–Dec. 1)
Wednesday: 8:00 am – 3:00 pm
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: 6:00 pm – 9:00 pm

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000

Employee Benefits

As employees of an educational institution, faculty and staff at Luther College enjoy a number of technology-related benefits.

Academic Pricing

Many computer hardware manufacturers and retailers offer academic pricing discounts. As employees of an educational institution, Luther College faculty and staff can take advantage of this discount to buy software for their personal computers at low prices. Some discount programs for specific hardware products are detailed below, but you can often find academic pricing deals just by inquiring of retailers or visiting academic-specific web sites such as academicsuperstore.com. Luther has specific arrangements with these vendors:

  • Apple — Luther faculty and staff are eligible for academic discounts on Apple hardware. The Luther Apple Store has been set up to provide academic pricing on Apple products to students, faculty, and staff. Discounted hardware includes MacBooks, iMacs, iPads, and iPhones. Visit the store to see all available products. There is often a Back to School special offer in place spring through fall.
  • Dell — Luther College is currently enrolled in the Dell University program. Faculty, staff, students and alumni can get good academic pricing on Dell PCs at www.dell.com/en-us/lp/students

Used Equipment Sale

As ITS collects used equipment that is done serving its purpose at Luther, it is sold online. ITS sells used computer equipment until its supply is depleted. Purchased items are paid for and picked up in Preus Library 221 and a disclaimer is signed at that time. Personal checks and cash are accepted; credit cards are not. View available equipment here .

Microsoft Office

  • Office 365 ProPlus – Luther faculty, staff, and students can use Office 365 ProPlus at no cost on their personally-owned computers while at Luther (up to 5 activations). Visit office.com and either use a web-based version of Office 365 or download the core Office 365 apps. Employees need to request download access from the Technology Help Desk. Office is preinstalled on Luther-owned computers, including those in labs and classrooms. For more information, visit our Microsoft Office page for more information.
  • Other Suites – Microsoft Office products are available in other packages, including one-time purchase products which aren’t dependent on your employment status. Compare Office products here.

Adobe Creative Cloud

Luther faculty and staff can use the Adobe Creative Cloud suite on up to two devices simultaneously, including personal devices. Those who are interested in this option need to contact the Technology Help Desk.

LinkedIn Learning

LinkedIn Learning is an online course website offering video courses taught by industry experts in software, creative, and business skills. LinkedIn Learning is available to all faculty and staff while at Luther. Sign in here with your Norse Key username and password to access this service.

Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Fall Hours

M-Th: 7:30 am – 9:00 pm
F: 7:30 am – 5:30 pm
Sa: 2:00 pm – 5:00 pm
Su: Noon – 9:00 pm

Thanksgiving Break Hours

(Nov. 27–Dec. 1)
Wednesday: 8:00 am – 3:00 pm
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: 6:00 pm – 9:00 pm

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000