Contact Information
Counseling Service
Larsen Hall
Luther College
700 College Drive
Decorah, Iowa 52101
We cannot ensure confidentiality over email and recommend that you handle consultation and discussion of counseling issues via phone or face-to-face contact.
counseling@luther.edu
Phone: 563-387-1375
Fax: 563-387-1384
TELUS
TELUS provides Luther students increased access, availability, and individualized choice in receiving mental health supports at no additional cost to the student.
Luther College has contracted with this program as an extended service of Luther Counseling Service supporting our Stepped Care Model.
TELUS is here to support you when you need it, wherever you are. Call. Chat. Anytime. Anywhere. TELUS connects students with free, confidential mental health and well-being support conveniently available 24/7 via the TELUS app, telephone, and web.
What is TELUS?
TELUS resources and professional counselors can help you address common concerns such as:
- Relationship issues
- Feelings of isolation, loneliness, or sadness
- General stress and worry
- Adapting to a new campus culture, learning style, or city
- Frustration or uncertainty related to studies or post-grad plans
- Creating balance between personal and academic priorities
TELUS also offers:
- Real-time chat support 24/7—chat with a professional counselor at your convenience
- Telephone support 24/7—speak to a professional counselor with a simple phone call
- Short-term support from a dedicated counselor—connect with the same counselor over multiple sessions via telephone or video appointments
- Health assessments—complete an anonymous assessment to get feedback on your emotional health
- Browse health and well-being content—access articles, podcasts, infographics, and videos addressing a variety of wellbeing topics
- Access virtual fitness sessions. Sign up for FREE virtual fitness sessions available through LIFT
- Support in your language—TELUS content and support are available 24/7 in Mandarin, Cantonese, Spanish, French, and English. For other language preferences, you may request to be set up with a counselor who speaks that language (by appointment, depending on availability)
Your use of TELUS—including chats, calls, and conversations—is free and confidential. That means your professors, family, friends, etc., will not know unless you tell them.
When to Use TELUS
You may want to consider using TELUS if you:
- Study away from campus
- Need services in a language other than English
- Live outside of the state of Iowa
- Prefer session times outside of LCCS open hours
- Seek clinicians with identities that match their own
- Want access to services over breaks, including summer
- Seek specific treatment options outside of the scope LCCS has been asked to provide
- Feel more comfortable seeking support outside of campus
- Prefer telehealth since it is essentially just as effective as face-to-face psychotherapy
Learn more
View a demo video
Visit the TELUS website
Download the My SSP app from App Store or Google Play
Call 866.743.7732 (outside US or Canada, call 001.416.380.6578)
Contact counseling@luther.edu with questions
Contact Information
Counseling Service
Larsen Hall
Luther College
700 College Drive
Decorah, Iowa 52101
We cannot ensure confidentiality over email and recommend that you handle consultation and discussion of counseling issues via phone or face-to-face contact.
counseling@luther.edu
Phone: 563-387-1375
Fax: 563-387-1384