Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Fall Hours

M-Th: 7:30 am – 9:00 pm
F: 7:30 am – 5:30 pm
Sa: 2:00 pm – 5:00 pm
Su: Noon – 9:00 pm

Thanksgiving Break Hours

(Nov. 27–Dec. 1)
Wednesday: 8:00 am – 3:00 pm
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: 6:00 pm – 9:00 pm

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000

Routine Maintenance Window

Routine maintenance and service work on software and network systems occurs early Tuesday and Thursday mornings between 12:00 a.m. and 8:00 a.m., year-round.

During this window, all users must stay logged out ofΒ Colleague,Β Norse Hub, and Business Objects. Other systems may be accessed at the user’s risk.

ITS will not warn users about planned network outages and server downtime during this period.

This policy was modified in July 2019.

Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Fall Hours

M-Th: 7:30 am – 9:00 pm
F: 7:30 am – 5:30 pm
Sa: 2:00 pm – 5:00 pm
Su: Noon – 9:00 pm

Thanksgiving Break Hours

(Nov. 27–Dec. 1)
Wednesday: 8:00 am – 3:00 pm
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: 6:00 pm – 9:00 pm

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000