Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Summer Term Hours

M-Th: 8 a.m. ‚Äď 5 p.m.
F: 8 a.m. ‚Äď 2:30 p.m.
Sa.: closed
Su.: closed

Also closed May 29, June 19 and July 4

Full Hours

Send Email

Phone: 563-387-1000

Guide to Transitioning Norse Apps for Employed Alumni

Not a Luther employee? You might want a different page.

Luther Norse Apps accounts are for Luther-related work, even if you are a graduate of Luther College. If you don’t already have a personal email account, visit¬†Transitioning Personal Digital Services for Employed Alumni¬†for more information.

Once you have a personal email account, you may want to move personal emails, contacts, or docs out of your Luther Norse Apps account. You should also unlink your @luther.edu account from other services such as online banking, online shopping, and social media.

As you move personal content to your @alumni.luther.edu email-only account, we can guide you through finding out what your @luther.edu account storage is, deleting large or unwanted content, and deciding what you need to keep or move to a Shared Drive on our Be a Good Steward website.

Transfer Norse Mail

If there are only a few personal email messages in your @luther.edu account, you can forward each of them individually to your personal email account. If you have a large number of personal messages that you want to retain, contact the Technology Help Desk.

Transfer Contacts

You may find it useful to have all of your @luther.edu email contacts in your personal account. You can export your contacts from your @luther.edu account and then import your contacts into your personal account.

Download Norse Docs

Take a look at your Norse Docs (drive.luther.edu) and identify which personal files you want to retain. You may download the file(s) from the¬†Norse Drive¬†web interface. For details on this option, see Google’s instructions for how to¬†download a file¬†.

Once the files are downloaded from your¬†@luther.edu¬†account, you can then upload them to your personal account. For details, see Google’s instructions for how to¬†Upload files and folders to Google Drive. Note if you want the files back in Google Docs format, you’ll want to adjust your settings as indicated in the instructions prior to uploading them. If you are a member of the Class of 2018 or earlier, keep in mind that¬†@alumni.luther.edu¬†accounts are email-only accounts and do not include drive storage space.

Migrate YouTube videos

YouTube videos can be decoupled from your Norse Apps account by placing them in a special shared-ownership channel called a Brand Account. A Brand Account allows you to manage your YouTube content from a personal Google account. After you give ownership of the Brand Account to your personal Google account, the videos will be protected when your Norse Apps account is deactivated. Views, video links, and other YouTube content stays intact. Learn how to create and move content to a Brand Account and how to change the ownership of the account.

Unlink @luther.edu account

Visit any personal sites that are associated with your¬†@luther.edu¬†account and associate them with a new personal email address. Examples are social media, banking, shopping, and other sites. If you can’t remember which sites use your¬†@luther.edu account, try searching for automated emails with phrases like “verify”, “noreply”, or “receipt”. You can also use Google’s Security Checkup tool¬†to find third-party services to which you’ve granted access.

FAQ

Can I just share my docs instead of downloading them?

No. If you share personal docs with your personal account, your @luther.edu account is still the owner of the docs. Once you are no longer an employee, those docs will no longer be available to you.

Can I use Google Takeout?

No. Google Takeout is not available to employees since it cannot differentiate between work-related and personally-owned data. Aside from academic intellectual property, content you produced as an employee is property of the college and may not be transferred to your personal account.

Who can I contact for assistance?

Please call the Technology Help Desk at 563-387-1000, email helpdesk@luther.edu , or enter your request online at help.luther.edu .

Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Summer Term Hours

M-Th: 8 a.m. ‚Äď 5 p.m.
F: 8 a.m. ‚Äď 2:30 p.m.
Sa.: closed
Su.: closed

Also closed May 29, June 19 and July 4

Full Hours

Send Email

Phone: 563-387-1000