Why Work with a CAE Tutor?
The goal of tutoring is to help you become a more independent learner through the use of temporary, supplemental assistance of a peer who has completed the course.
Our tutors are recommended by the faculty and trained by professional CAE staff. While tutoring is an effective means of academic support, it is not meant to replace outside study, the expertise of the professor, or additional study groups on campus. You may need to use a combination of these resources to achieve your goals.
How the Process Works:
- To request a tutor, go to luther.mywconline.com and sign-up with a tutor. If a tutor is not immediately available in your area, you may join the waitlist and you will receive an email or text if an appointment become available.
- Due to the high volume of requests for tutors, lateness (after 5 minutes) or failure to show for a scheduled appointment will revert to another student on our wait list.
- At your first meeting, you will discuss tutor expectations with your tutor. Please come prepared with questions or concepts to cover for your sessions.
- If you desire, you may sign up for repeat appointments during your tutoring session. Just let your tutor know and they will create the repeat appointment in WCOnline. Tutoring will automatically stop at the end of each academic semester. Let your tutor know if you no longer need help or withdraw from a course.
- If you would like to cancel your appointment, please login to WCOnline and cancel your appointment.
What Is Required of You as a Program Participant?
When you request a tutor, you agree to make a commitment to your appointments. You will be expected to have your homework completed before your tutoring appointment and come prepared with specific questions. Your tutor is not expected to be “on call,” so you will need to make use of additional supports (such as faculty, departmental tutoring, etc.) when additional questions come up. You may need to prepare ahead of time for your tutoring appointments, and it is your responsibility to build this time into your weekly schedule.
Questions? Contact Adam Lenehan, Assistant Director, CAE.
More Tutoring Information
- Go to class, take good notes, and come prepared for tutoring with questions.
- Visit with the professor. Your professor is your best resource for the course. Make sure to take advantage of your professor’s office hours. If you need help initiating conversations with professors, a CAE staff member can provide you with guidance.
- Complete all homework and lecture readings ahead of time. Know what concepts or questions you’d like to focus on so that you can use your tutoring time wisely.
- Expect to be held accountable for no-shows and excessive cancellations. Tutoring spots are limited and attendance problems may cause you to lose your spot.
You should provide your tutor with adequate information before you start tutoring and over the duration of your sessions. Your tutor is a busy student like you and will appreciate your consideration of their time.
- Provide your tutor with a copy of the syllabus.
- Whenever possible, send your tutor an email a few days ahead of time. Let your tutor know what unit you’re working on, what questions you have, etc.
- If certain types of problems give you trouble, give your tutor a heads up. You should give your tutor several days to review problems before the session.
- Your tutor will not be expected to complete or solve your homework problems or “check” your homework. Your tutor can help walk you through similar problems, help clarify concepts, and suggest study strategies. However it is a violation of the Luther Honor Code to ask your tutor to solve problems for you.
- If you are using tutoring for help on a writing assignment, send the tutor your paper ahead of time. It is not reasonable to expect your tutor to read through a 10 page paper in a 30 minute session.
- Read and know the terms of the tutoring contract. Ask your tutor questions or email the Tutor Coordinator at the address below.
CAE uses WCOnline for both in person and virtual online appointments, which allows you to schedule and manage your own appointments from anywhere and at any time.
Here you can:
As a participant in our program, you will be expected to adhere to CAE policies.
CAE tutors create a tutoring log for each session that includes information about your progress. If our tutors observe that you are doing well enough to end tutoring, they may recommend that you use other resources instead. Alternatives include departmental tutoring, professors’ office hours, or group tutoring. If your tutor makes the recommendation to end tutoring, CAE staff will contact you to discuss your options.
Program participants may be referred to the Coordinator of Tutor and Academic Services for reasons including, but not limited to, excessive absences, frequent lateness, inadequate effort, academic misconduct, or personal misconduct. At that time, your access to WCOnline will be restricted, and the student will need to meet with the Coordinator of Tutor and Academic Services to discuss whether your access should continue. While CAE will make every effort to resolve the issue, we reserve the right to cancel tutoring for any participant who fails to comply with the terms of our expectations.
If you become ill or cannot attend a session due to an emergency, please login to WCOnline and cancel your appointment as soon as possible. At least 6 hours notice is required, so if an emergency happens within that time frame, please email your tutor directly. You can find their email in your appointment in WCOnline.
CAE does not tolerate harassment, academic misconduct, or inappropriate/unprofessional behavior. If either party feels that the above has occurred, please report this concern to the Coordinator of Tutor and Academic Services or the Associate Dean for Student Success. On occasion we may solicit your feedback through an electronic evaluation form. If you report a serious issue on the form, we will contact you to discuss the matter in person.