Update 6:20PM: Admin1 is now back online.

Update 6:00PM: Academic is currently back online. Admin1 will be down for a little while longer.

Today, prior to 5:00 p.m., please shut down your Luther computer. From 5:00 – 6:00 p.m. CST today (Tuesday, 1/16/18), ITS will be performing maintenance on the admin1 and academic shared drives, often known as the H, S, T, and U drives. We will update the ITS Blog at www.luther.edu/its/blog/ when the shared drive systems are available. If you have questions, please contact the Technology Help Desk at [email protected] or x1000.

The User Services team meets twice each month. At this week's meeting, we discussed: Staff Computer Refreshes, Scanning Client Installs, Event Support, Recent Classroom Upgrades, Multimedia Workshops, and PaperCut Reporting.

5:30pm – Access to the academic shared drive has been restored.

3:50pm – The academic shared drive is currently unavailable. ITS is working to resolve the issue.

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were Forwarding Luther email to non-Luther email, Alumni Requesting Docs to be Restored, and Perceptive Content Desktop. Operational Report given this week by Software Development.

On January 3, 2018, KATIE was upgraded to Moodle 3.3.  See KATIE January 2018 Changes to find some basic tutorials on some of these changes.

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were Student Teacher Supervisor - Norse Apps, VMWare Work, and Decorah’s Student Teachers from Norway. Operational Report given this week by Software Development.

KATIE will be unavailable from 12:00 PM to approximately 5:00 PM this afternoon. We will provide an update on this post when KATIE is available.

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were ITS General Agenda, New Employee Language, and Technology Fee. No Operational Report given this week.

The User Services team meets twice each month. At this month's meeting, we discussed: Meeting Schedule, J-Term Hours, Break Plans, High Sierra and Printing, ITS Employee Welcome Guides, Caffeine, LLC Computers, Macs & OpenDNS Umbrella Client, Used Equipment Sale, and ITS Outboard.

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were Team Drives, Work Session for Enumerating and Classifying ITS Data Scheduled, and Athletic Training System Request. Operational Report given this week by Network & Systems and User Services.

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were New IT Acquisition Request, Servers Needed for Production Colleague Self Service?, and Information Security Committee (ISC). Operational Report given this week by Software Development.

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were Password Management, IAICU CIO Roundtable, and Procurement and IT Risk Assessments. This is the 5th week of the month so no Operational Reports given.