Citrix provides access to Windows-based software, network files and network folders from both on- and off-campus. Additionally, Citrix allows Macintosh and Linux devices to run Windows software. Numerous applications are installed on the Citrix Server, including Colleague, Perceptive Content, and the Microsoft Office suite. Citrix uses your Norse Key to sign in and can be accessed at citrix.luther.edu. Before you use this service for the first time, you must contact the Technology Help Desk to be authorized.
If you simply need to access on-campus services like Colleague while off-campus, you might consider using FortiClient VPN, which may be installed on Faculty/Staff workstations.
Once you are logged in to Citrix, a window will appear with all of the available programs. To start any program, click on that icon. The application will open in a new window, just as though it were running from a Windows device on campus. This application can only read files from or save files to your virtualized Citrix environment, not to your local device. To view those files outside of the application, choose the “Desktops” icon from the Citrix landing page.
When you choose the Desktops icon, you can navigate through the Citrix environment just like if you were signed into a second, Windows device. Most Windows functionality is the same: you can browse through folders, save files for use in later Citrix sessions, connect to a network drive, open applications, and more. All in all, this mode is easiest for most new users.
Files saved to this environment will be available to any Citrix application, even if the application was started from the Citrix landing page, rather than from within the virtual “Desktops” Citrix environment. Just as with the standalone Citrix applications, files can’t be saved to or read from your local device: they are contained within the Citrix environment. However, you do have access to Luther network drives from within the Citrix environment (i.e. your departmental and personal shares on adm1.luther or acad1.luther); these locations are automatically mapped and accessible as normal.
Ending a Citrix Session
End a Citrix session by either clicking the drop-down menu at the top of your Desktops or Application window and choosing “Disconnect” or choosing “Log Out” from the drop down at the top right of the Citrix landing page. Alternately, if you want to keep your applications up and running for the next time you begin your session, simply close the Citrix window instead. It is generally best to exit all programs and log off/disconnnect, unless you have a reason to keep the programs up and running.
- If there is a file on the Luther College network that you want to send to someone, you can use Norse Mail through Citrix. When using Norse Mail through Citrix, any file accessible to Norse Mail can be attached.
- If you have a long process that you know you’re going to want to work on from home, you can start a Citrix session from the office, then click the “X” in the upper right corner of the Desktop”. This will keep your session live. When you connect from home, the process will still be running.
- Depending upon your connection speed, there may be a slight delay when selecting menu items. Be patient and wait for it. Also, you may find the keyboard more responsive.