Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Fall Hours

M-Th: 7:30 am – 9:00 pm
F: 7:30 am – 5:30 pm
Sa: 2:00 pm – 5:00 pm
Su: Noon – 9:00 pm

Thanksgiving Break Hours

(Nov. 27–Dec. 1)
Wednesday: 8:00 am – 3:00 pm
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: 6:00 pm – 9:00 pm

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000

Faculty Computer Refresh

Faculty computer upgrades are on a staggered 4-year cycle. The departments are divided in fourths, and every year one fourth of all faculty computers are refreshed. This new cycle is manageable for most needs and maximizes the utility of our hardware investments.

All faculty in English, Modern Languages, Literatures, and Linguistics, Philosophy, Religion, and Visual and Performing Arts are to review the information in the following link and submit their response by Monday, April 22, 2024.

Faculty Computer Refresh Information – Summer 2024 Roll (Summer 2024 faculty only)

The following is the schedule for each of the four years of the faculty roll:

  • Summer 2024 (Division of Humanities and Fine Arts)
    • English
    • Modern Languages, Literatures, and Linguistics
    • Philosophy
    • Religion
    • Visual and Performing Arts
  • Summer 2025 (Music and Nursing)
    • Music
    • Nursing
  • Summer 2026 (Division of Mathematics, Science, and Physical Education)
    • Biology
    • Chemistry
    • Computer Science
    • Health Promotion and Exercise Science
    • Mathematics
    • Physics
  • Summer 2027 (Division of History and Social Sciences)
    • Communication Studies
    • Economics, Accounting, and Management
    • Education
    • History
    • Identity Studies
    • Political Science
    • Psychology
    • Sociology,  Anthropology, Social Work

Technology Agreements

ITS has been in conversation with academic departments to draft Technology Agreements for each department. Technology Agreement documents describe current expectations of ITS and each department in regard to instructional technology. They serve to articulate the direction of technology in each department and to outline service and support guidelines for both ITS and each department. They fold into the faculty replacement cycle.

Technology Agreements have been drafted for each of the departments on campus. If you are interested in more information regarding the agreement for your particular department, please contact your department head. For general information, see ITS Technology Agreements.

Staff Computer Refresh

You can also read about Staff Computer Refresh.

Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Fall Hours

M-Th: 7:30 am – 9:00 pm
F: 7:30 am – 5:30 pm
Sa: 2:00 pm – 5:00 pm
Su: Noon – 9:00 pm

Thanksgiving Break Hours

(Nov. 27–Dec. 1)
Wednesday: 8:00 am – 3:00 pm
Thursday: Closed
Friday: Closed
Saturday: Closed
Sunday: 6:00 pm – 9:00 pm

Full Hours

helpdesk@luther.edu

Phone: 563-387-1000