Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Spring Term Hours

M-Th: 7:30 a.m. – 9 p.m.
F: 7:30 a.m. – 5 p.m.
Sa.: 2:00 p.m. – 5 p.m.
Su.: Noon – 9 p.m.

Full Hours

Send Email

Phone: 563-387-1000

New Employee Setup Request

When an employee joins the Luther community, ITS requests that their supervisor/department head provide us with the information we need to supply technology equipment and to create an email account, Norse Key, and provision other resources and accounts.

Please answer what you can in the following online form. In addition, be sure to contact Human Resources. We will start our process once the form has been completed and we receive the necessary information from Human Resources. Thank you.

Computer requests for temporary staff or faculty (including adjuncts) will be reviewed by the Executive Director of ITS. To expedite your request, include the rationale in the Comments box at the end of this form.

Note: The College is moving away from Macs on campus. The options for computer selection include Windows Desktop or Windows Laptop.

 

  • Core information

  • e.g. Union 205.
  • Phone

  • e.g. 1111.
  • Workstation

  • Can be found on a sticker on the device. Desktop computers will have the sticker on the actual computer case rather than the monitor.
  • Note: If you are requesting the use of a new/existing computer for a temporary staff or faculty (including adjuncts), provide the rationale in the Comments box at the end of this form. Also, the College is moving away from Macs on campus.
  • Access

  • i.e. Do they need budget access in Norse Hub?
  • i.e. Do they need faculty access to class rosters and grades on Norse Hub?
  • i.e. Do they need time approval capabilities in Norse Hub?
  • e.g. Colleague, ImageNow, Business Objects reporting.
  • Other

  • i.e. Equipment, software, etc.

Technology Help Desk

Preus Library
Main Level
700 College Dr
Decorah, IA 52101

Spring Term Hours

M-Th: 7:30 a.m. – 9 p.m.
F: 7:30 a.m. – 5 p.m.
Sa.: 2:00 p.m. – 5 p.m.
Su.: Noon – 9 p.m.

Full Hours

Send Email

Phone: 563-387-1000