When ITS becomes aware of a disruption in service, ITS team leaders are responsible for communicating this outage to the Luther Community in a clear and concise manner as follows:
Changes in the status of the service will be relayed by updating the title of the ITS Blog and adjusting the Body of the posting as appropriate. The text of the ITS Alert crawl on the digital signs will also be adjusted and the Technology Help Desk will be informed of the current status.
Once the service has been fully restored, the posting on the ITS Blog will be deleted. If information regarding the service is to remain on the ITS website, then a new ITS Blog post should be created explaining what transpired.