User Services Meeting 8/6/18

Present: Aaron, Matt, Ryan, Erin, Eddy, Holly, Dave, Chris, Jesse, Danen, Matt, Mark, Diane, Patty

Windows 10 Lab Image - We met in Main 113 to test the new Windows 10 image that is being deployed in the labs and classrooms around campus this summer in preparation for the fall semester.

Window Lab Updates - The major Windows labs and classrooms are complete. Those remaining include Windows podium computers, CFA 118, and the Makerspace.

Mac Lab Updates - Mac lab and classroom computers are being re-imaged this week. Computers in the group study rooms in the library are also being re-imaged.

KATIE Upgrade - Plans are set for the upgrade to the newest version of Moodle on Tuesday, August 7. All current work will carry over. KATIE will be unavailable from 8 a.m.-1 p.m. See  KATIE  Version  Upgrade  8/7/18  for more information.

Early Arrivals - Students will begin arriving on campus the end of this week. In preparation, we have been in contact with the coaches to remind their athletes of the need to re-register devices on the network and that the Technology Help Desk is available to assist them. We are also preparing information on the new printers that were installed this summer and are accessible to students from their personally-owned computers.

Move-in Weekend - New and returning students will be moving to campus on Saturday and Sunday, August 25 and 26. ITS will be in the first-year residence halls 10-2 on Saturday and 10-1 on Sunday to assist students in connecting their devices to the network. We will also be in the library.

Software Licensing - A faculty member has a question regarding academic software. They will be directed to Diane.

Hangouts Meet - We discussed Google Hangouts Meet which was introduced this spring. Further conversations will be held.