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Network Upgrade

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Partial Network Outage on Jenson 1st Floor

Yesterday evening we experienced hardware failure of one of the network switches serving the wired network on 1st floor Jenson.  This switch serves approximately half of the wired network jacks on fist floor.  These jacks are predominately in faculty offices.  Network service will be restored this morning.  The fix will be to accelerate an already planned switch upgrade.

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Computer Refresh Changes

As part of the College’s cost-saving measures, two changes are being implemented this refresh cycle which began with the 2016-2017 academic year. First,  ITS will be “supercharging” computers rather than purchasing new computers. In addition, the College is moving from Macs to Windows computers where possible.

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User Services Meeting - 7/17/17

The User Services team meets twice each month. At this week's meeting, we discussed: Olin 301 Upgrade, Olin 206 Upgrade, Summer Faculty Computer Refresh, Enterprise Connect, Sophos Central Push to ITS, Firefox Updates, Residence Hall Phones, RAGBRAI, ITS Gator, MiNiT, and Circulation Laptops.

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Notes from ITS Council - 7/12/17

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were RAGBRAI through Luther College, Sophos- Server Advanced Protection and Residence Hall Phones. Operational Reports given this week by Network & System and User Services.

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