New and updated welcome guides for students and employees are now available. These guides give an overview of the services provided by Information and Technology Services (ITS). Printed copies of these guides are available at the Technology Help Desk in Preus Library, or are available for download from the website at www.luther.edu/its/about/welcome.

Campus Internet Maintenance Scheduled

On Sunday, May 24, between 7:00 p.m. and midnight, maintenance will be performed on our Internet connection through the Decorah Metronet. Access to the Internet will not be down the entire time, but there will be multiple short outages during the maintenance period and you should avoid using the system.

If you use a Windows computer and print to the Miller, Ylvisaker, Olson, Larsen, or Preus Library lower floor printer, you need to install this new print driver in order to stay secure. Download and run the driver installer—it takes less than a minute. If you need assistance, visit the Technology Help Desk in Preus Library.

Thanks goes to Jean Ryan for her thorough and detailed planning for the Colleague server upgrade and the help of Dustin Cote, Paul Vanney, Peter Sharp, and Faust Gertz in execution, testing, and support. Work on connections, reporting, and interface details will continue through next week.

If you experience any anomalies or issues please contact the ITS Technology Help Desk by visiting helpdesk.luther.edu or send an email message to [email protected]

On Monday October 21, between 7:00 a.m. and 8:00am, ITS will upgrade the Network Access Control software which manages access to our Network. During the upgrade there will be a short period of time where users will be unable to connect to the LCWireless and LCSecure, and wireless networks, but the LCGuest network will remain accessible. Most wired network access will remain operational.

The wireless network in the CFA was upgraded this past summer. The upgraded network features 802.11AC (Wifi 5) support in all areas and 802.11AX (Wifi 6)support in high usage areas. The coverage density has also been increased. Wifi Coverage in the building now includes the theatre and surrounding areas. This upgrade will result in stronger coverage and faster speed throughout the building.

The wireless network in the Olin 102 auditorium has been upgraded to support 802.11AX (Wifi 6). This will result in faster speed and the ability to support more devices in this area.

The wireless network in the Valders 206 auditorium has been upgraded to support 802.11AX (Wifi 6). This will result in faster speed and the ability to support more devices in this area.

The wireless network in Jenson-Noble has been upgraded. The upgraded network features 802.11AC (Wifi 5) support in all areas and 802.11AX (Wifi 6)support in high usage areas. The coverage density has also been increased. This will result in stronger coverage and faster speed throughout the building.

Update 8/6/19 - The upgrade is complete. Faculty, staff, and students may visit linkedinlearning.luther.edu to sign in to LinkedIn Learning with their Norse Key.

Luther currently subscribes to LyndaCampus. On Tuesday, August 6, LyndaCampus will be upgraded to LinkedIn Learning. Once the upgrade is complete, when signing in, each individual will have the option to connect their LinkedIn account, if they so desire. LinkedIn Learning has the same great content as Lynda.com, and it will provide a more personalized experience.

ITS has planned equipment moves in the server room tonight that will require several servers to be shut down for a brief period while they are moved to a new location in the room.

Update I've encountered additional difficulties in the upgrade and have had to revert back to the existing router. The network is back to functioning again. Another attempt at doing the upgrade will be scheduled for a future time to be announced.

ITS is planning maintenance on the network in Olin on Friday, April 19, between 9 AM and approximately 1 PM.