ITS provides a wide range of information service and support to the Luther community. Policies that guide and govern these services and support activities are collected here for reference.
The following policies govern use of Luther College data and data networks:
Luther College, as part of a continuing commitment to faculty, students, and staff, provides certain telecommunications and computing equipment as well as access services. These facilities include centralized servers for email, www, administrative applications, academic applications, and data; a fiber based campus network backbone as well as associated network hardware and software which distribute network resources to academic, administrative, and residential buildings; desktop resources such as computers, printers, and software; as well as access to campus and global information resources. These resources are to be used for education, research, and administrative purposes related to the mission of the College, and consistent with appropriate codes of College conduct. It is expected that users of campus information technology resources will respect the priority of these purposes.
As a Luther student, faculty, or staff you are encouraged to use these resources. By using these facilities, you agree to abide by all policies and procedures of the College. Luther College expects ethical and responsible behavior. You are expected to conduct yourself as appropriate for any good citizen and you will not participate in any illegal activity, any for profit commercial activity, or anything else that will negatively impact other users of Luther College information technology resources.
Use of these resources is governed by and is subject to all applicable college policies. For student governance, see the Student Handbook for details of the Luther Code, specifically sections 6.3 Obstruction of Activities and/or Causing a Disturbance; 6.7 Vandalism; and 6.9 Use of College Owned Equipment or Facilities for Unlawful Purposes. Also in the Handbook under the heading “Offenses Which Exploit Others”, see specifically sections on Sexual Harassment, and Discriminatory or Harassing Conduct.
For details on faculty or staff governance, see the respective handbook or other authorities that describe the Luther Code as it applies to faculty and staff.
Failure to comply with any of these or other applicable policies will result in sanctions as outlined in those policies and denial of access to these information technology resources.
By using the information technology resource provided by the College, you are indicating your acceptance of this policy and your promise to abide by it.
Luther considers it the responsibility of each community member to ensure that their academic or administrative work is in compliance with appropriate copyright law. This covers transmission, reproduction, storage, manipulation, and use of intellectual property. Information and guidance on fair use is available on the ITS website. Faculty are responsible for ensuring that all course materials used in their courses are being used appropriately with the proper permissions secured. Students are expected to complete assignments and work under fair use provisions or to arrange licensing in other cases.
For Luther’s full copyright and intellectual property policies, please see: http://www.luther.edu/copyright
Under no circumstances will electronic harassment, eavesdropping, or other inappropriate electronic behavior be permitted on Luther data networks. Unfortunately incidents are reported each academic year of community members who use electronic tools, including social networking services to harass, intimidate, or otherwise take advantage of peers or colleagues. This is inappropriate and unprofessional, and will result in disciplinary action against any individual found to be engaging in such behavior.
All community members are reminded that use of social networking sites such as Facebook, Twitter, LinkedIn, etc. does involve disclosure of personal information to others via the network which can result in increased risk to you. Services such as these are increasingly used for fraudulent and illegal activity including theft, blackmail, extortion, and slander. Luther strongly advises those who choose to participate in online social networking systems to exercise caution and to remain vigilant against individuals who seek to cause harm. We will continue to investigate reported incidents and will pursue sanctions against those in our community who use these services for any illegal or inappropriate purpose.
Peer-to-peer file sharing is a popular, efficient, and legal way to share files for which you have legal license to distribute or receive via computer networks. There are many software clients that enable file sharing operating on networks, for example BitTorrent. Luther does not expressly prohibit or prevent file sharing on our networks provided users have legal license to share the files they are sharing.
Receiving or transmitting files for which you do not have legal license to distribute is not permitted under Luther's network use policies and is in many cases an illegal act punishable under criminal and/or civil law. Luther will contact any user found to be violating this policy with information regarding the claimed infringement. Failure to respond to and address the claimed infringement notice and associated activity may result in loss of network privileges and referral to the campus judicial system.
We have received infringement notifications that have resulted in the suspension of network privileges for Luther students. If you are engaging in file sharing activity on Luther's network there are a number of issues that you should be aware of and consider:
Luther encourages users who choose to acquire digital media to use legal and licensed services such as Amazon, iTunes, Netflix, or Rhapsody.
For additional questions on Luther's file sharing policies, please contact Paul Mattson, ([email protected]). For more information on your legal rights and responsibilities, please contact your legal advisor.
The following individuals are issued credentials (i.e., a Norse Key) to access network-based services at Luther while they are active members of the Luther community:
The following individuals are not automatically authorized to receive credentials (i.e. a Norse Key) to access network-based services at Luther. Requests for credentials to be issued to any individual within one of the groups below should be made in writing to the Executive Director of Information Technology Services:
ITS requests that supervisors hiring new employees complete the New Employee Setup Form available at https://www.luther.edu/helpdesk/lisforms/newemployee/.
Graduating Students
Non-Graduating, Non-Enrolled Students
Faculty
Staff and Contract Staff
Death
Email Notices from ITS Regarding Removal of Network Access Includes:
Date Issued: September 12, 2007
Date Revised: November 7, 2016
I. Policy
In order to maintain appropriate network security, all users of Luther College networks and systems are required to use Google 2-Step Verification and periodically change their Norse Key password according to criteria established by Information Technology Services.
II. Purpose
Common security practice at institutions of higher education and businesses require regular changes of passwords to maintain secure access to resources.
III. Scope
Applies to all faculty, staff, students, and other users who have a Norse Key.
IV. Terms and Definitions
- Norse Key - A Norse Key is your gateway to most digital resources at Luther College. Specifically, it is your username and password that is used to log onto services such as your Luther email, My.Luther.edu, the campus directory and many others.
- Norse Key Accessible Services
- Norse Mail and other Norse Apps
- My.Luther log on
- Lab computer log on
- katie.luther.edu log on
- Colleague (Ellucian/Datatel)
- Academic H:, T: and departmental drives (students/faculty)
- Administrative H:, T: and departmental drives (staff)
- Network registration (http://network.luther.edu)
- Workstation log on (Faculty, Staff, and Students)
- Help Desk Self Service (http://help.luther.edu)
- Campus directory log on (http://directory.luther.edu)
- Alumni directory log on (https://www.luther.edu/alumni/directory/)
- Qualtrics survey software (http://qualtrics.luther.edu)
- VoiceThread (http://luther.voicethread.com)
- Off-campus access to Library resources (e.g. Academic Search Premier, JSTOR, Project Muse, etc.)
- Interlibrary Loan (http://illiad.luther.edu)
- Citrix remote access system (http://citrix.luther.edu/)
- Slate Admissions customer relations management
- Content: ImageNow Document Imaging system
- Services Not Currently Accessible via Norse Key
- CBORD Odyssey PCS - Contact Technology Help Desk to synchronize Norse Key and PCS password.
V. Procedures and Guidelines
1. Policy Statements
- All Norse Key passwords must be changed every 180 days.
- Passwords must be at least 10 characters long.
- Passwords must contain at least one number.
- Passwords must contain at least one character.
- Passwords cannot be blank and cannot contain any spaces or special characters.
- Paper on which passwords are written must either be destroyed after use or stored in secure locations.
- A password history will be retained and require users to use original passwords when updating them.
- Users must review the college Statement of Responsibility and signify their compliance as a condition of changing their Norse Key and being granted access to the Luther College network.
2. Implementation
- Colleague System User passwords are currently changed every 180 days.
- Users will receive five notification/reminder messages prior to the expiration of their password. The first will be sent two weeks prior to expiration, the second one week prior to expiration, the third 3 days prior to expiration, the fourth 2 days prior to expiration, and the fifth 1 day prior to expiration. Users will be prompted to visit norsekey.luther.edu to change their Norse Key password.
VI. Confidentiality and Record
Information Technology Services is responsible for assuring the Norse Key passwords expire every 180 days.
Community members should not share or reveal their Norse Key credentials with anyone. In particular, ITS will never ask for your Norse Key via email. Requests for your login information received via email are invariably attempts to compromise your account.
Security and confidentiality of all data is a matter of concern for all members of the Luther community who have access to records and files, paper and computerized, and the data infrastructure and networks owned by Luther College.
Each person working with institutional data holds a position of trust and must recognize the responsibility of preserving the security and confidentiality of the information and the systems and networks it uses. All members of the Luther community with authorized access to institutional information or data networks are expected at all times:
Violation of the provisions contained in this Statement of Responsibility will lead to corrective action consistent with the general disciplinary policies of the college.
FERPA and Student Information
Each person is responsible for knowing the special considerations relative to student information and the Family Educational Rights and Privacy Act (FERPA). It is important that each individual with access to student data understands the reasons for the existence of the Family Education Rights and Privacy Act (FERPA), the consequences of non-compliance, and the procedure involved in order to respond to inquiries about students’ records.
FERPA is a federal law that guarantees students:
Any institution that has programs that are federally funded (such as Pell Grant and GSL) must comply with this law or be subject to loss of those funds. In addition, individuals with access to student data who do not comply with this law are subject to college personnel and disciplinary policies and/or accountability in a court of law.
The following guidelines will provide some assistance in complying with FERPA.
Students must be allowed access to:
Procedures for student access are:
Students must not be allowed access to:
Circumstances that allow third-party access to confidential educational records (all third-party requests should be referred to the Registrar’s Office):
Note: Education records disclosed in the above circumstances must include the condition that further disclosure to a third party not be made without the prior consent of the student.
Access to student directory information
Luther College employees may release directory information without written permission of the student; however, students have the right to restrict access to directory information. For students who have made such a request with the Student Life Office, the specific restrictions that are requested may be identified on that student’s record in Colleague. If an employee encounters one of these records, he or she will receive a message on the screen notifying which data has been restricted. If a student has requested that access to directory information be restricted, he or she should refer all requests for information about that student to the Student Life Office.
Luther College determines that the following student information is directory information:
*Luther College records visual images during many campus events and daily activities, such as convocations, concerts, classes, athletic events, and other public events on and off campus. These images are regularly used and published as part of Luther’s coverage of campus life for a variety of audiences, including but not limited to – the Luther Magazine, the Luther official website, and admissions materials.
Alumni Records
Alumni records are for official college and Luther College Alumni Association use, and also for individual communication of a personal nature between alumni. Use of this information for any other purpose, including, but not limited to, reproducing and storing in a retrieval system by any means, electronic or mechanical, and photocopying or using the addresses or other information for any private, commercial, or political mailing is strictly prohibited and constitutes misappropriation of college property.
Employee Records
Employee information is for official college use only. Communication of employee information to another member of the Luther community will be limited to name, title, campus location, campus telephone, campus email address, home address, home telephone, spouse name, and children’s names. The use of this information and any other employee information/records for any other purpose, including, but not limited to, reproducing and storing in a retrieval system by any means, electronic or mechanical, and photocopying or using the addresses or other information for any private, commercial, or political mailing is strictly prohibited and constitutes misappropriation of college property. Personal information listed in the Faculty/Staff Directory must have the employee’s written authorization. Employees can opt to have personal information be displayed to other staff and students who securely login to the directory. Optional online campus directory information for staff and student view includes; home address, home phone, spouse, children, and alternate email addresses. Employees can also opt to have their mobile phone number viewable to other staff in the online campus directory.
Members of the Luther College community may be granted privileges to publish content (including but not limited to text, audio, video, or other multimedia materials) to the Luther College web (websites hosted at the luther.edu domain) for internal or external use. Individuals with such privileges agree to the following:
All content posted to the Luther College website will be in compliance with all copyright and intellectual property laws and guidelines. For more information on Luther’s copyright policies, see http://www.luther.edu/copyright.
Ownership of all content published to the Luther College web is the property of Luther College unless otherwise noted and with exceptions as noted in the Luther College Copyright Policy.
Luther College reserves the right to unpublish or deny publication of any content deemed illegal, inappropriate, inconsistent with the mission of Luther College, or that risks legal action against Luther College or members of the Luther College community.
Luther College, as part of a continuing commitment to faculty, students, and staff, provides certain telecommunications and computing equipment as well as access services. These facilities include telephony infrastructure, centralized servers for email, www, administrative applications, academic applications, and data; a fiber based campus network backbone as well as associated network hardware and software which distribute network resources to academic, administrative, and residential buildings; desktop resources such as computers, printers, and software; as well as access to campus and global information resources. These resources are to be used for education, research, and administrative purposes related to the mission of the College, and consistent with appropriate codes of College conduct. It is expected that users of campus information technology resources will respect the priority of these purposes.
As a member of the Luther community you are encouraged to use these resources. By using these resources, you agree to abide by all policies and procedures of the College. Luther College expects ethical and responsible behavior. You are expected to conduct yourself as is appropriate for any good citizen and you will not participate in any illegal activity, any for profit commercial activity, or anything else that will negatively impact other users of Luther College information technology resources.
Use of these resources is governed by and is subject to all applicable college policies. For student governance, see the Student Handbook for details of the Luther Proscribed Conduct, specifically sections III.B.4 (Acts of dishonesty); III.B.7 (Disruption or obstruction of Luther College activities); III.B.11 (Theft or damage to property); and III.B.21 (Theft or abuse of computer facilities or resources). Also in the Handbook see Discriminatory and Harassing Conduct Policies and Procedures.
For details on faculty or staff governance, see the respective handbook or other authorities that describe the Luther Code as it applies to faculty and staff.
Failure to comply with any of these or other applicable policies will result in sanctions as outlined in those policies and denial of access to these information technology resources.