Sophos Anti-Virus - Uninstall & Removal Instructions

Every computer that connects to the Luther network must have an accepted anti-virus software. Sophos is supported on Luther's network and is available for Mac or PC. You can see a complete listing of supported anti-virus software on our anti-virus software page. However, if you decide you would like to download new anti-virus software, you will need to uninstall any other anti-virus on your computer. These are the steps for uninstalling Sophos. 

Note: This is a process that should ONLY be done on personally-owned computers. If you have a Luther workstation and have a concern regarding Sophos, contact the Technology Help Desk. 


Windows Removal Instructions

Prior to installing a new anti-virus program, it is important that you remove your old anti-virus program. If you would like assistance with this process, please contact the Technology Help Desk.

Windows 7

  1. Click on Start and select Control Panel.
  2. Click on Programs and Features.
  3. Right Click on Sophos Anti-Virus and select Uninstall.
  4. Click Yes when/if prompted.
  5. Repeat for each item labeled Sophos.
  6. Reboot your computer when finished.

Windows 10

  1. Click on the search icon and type in "Control Panel".
  2. Click on Programs and Features.
  3. Right Click on Sophos Anti-Virus and select Uninstall.
  4. Click Yes if/when prompted.
  5. Repeat for each item labeled Sophos.
  6. Reboot your computer when finished. 

Mac OS X Removal Instructions

Sophos Anti-Virus for the Mac comes with a pre-existing removal tool. Follow the instructions below to remove Sophos from your personally-owned computer.

Sophos Removal Package

  1. Select Go from the top menu.
    1. If you are in another application, click on your Desktop and Go will appear across the top menu.
  2. Select Computer.
  3. Double-Click on your Hard Drive.
    1. This is normally called Macintosh HD or something similar.
  4. Double-Click on Applications.
  5. Double-Click on the Remove Sophos file.
  6. Click Continue and then Install.
  7. Enter your computer password when/if prompted.
  8. Click Close when finished.

The Sophos shield should no longer appear on the menu bar in the upper right near your clock. If it does, repeat the above steps or contact the Technology Help Desk for assistance.