Remote Access

A number of services (like PaperCut or Colleague) are only available on campus, but there are several ways of using these services as though your computer were on campus:

Virtual Intranet Access VPN

The Virtual Intranet Access client is the best option for most Faculty and Staff. It works by creating a secure tunnel to the Luther network, allowing your workstation to behave as though it were on Luther’s network. Resources that can normally be accessed only while on campus can be accessed through the VPN tunnel. These include network places, printers, or applications.

The Virtual Intranet Access client is installed by request on Luther College faculty and staff computers, and cannot be installed onto devices that aren't Luther-owned. Learn more at our VIA (Virtual Intranet Access) VPN page.


Citrix is the best option for Faculty and Staff who are using their personal devices or who need to use Windows software from a Mac. Citrix works by connecting to a server on campus that runs a virtual instance of a Windows computer. Citrix is often much faster than the VPN Client when running programs that use local campus resources (e.g. Colleague).

Citrix can be accessed at Before you use this service for the first time, you must contact the Technology Help Desk to be authorized. Once authorized, sign in with your Norse Key. More information can be found at our Citrix page.

Network Proxy

Unlike the methods mentioned above, the Network Proxy isn't a piece of software or specific website that you'd visit before beginning your work. Instead, you might encounter the Network Proxy login page while trying to use certain services while off-campus, like restricted library databases or electronic journal subscriptions. Most Luther services don't use the Network Proxy, so if you don't encounter the login page, you'll need to use one of the methods above. The Network Proxy uses your Norse Key to login.

In order to access the Luther College Network Proxy, you need to use the links incorporating the proxy link in their addresses. For example, when off-campus, do not go directly to the American Chemical Society publications page ( Rather, follow the links from the library’s home page ( in order to gain access to the resources through the proxy login.