Staff computer upgrades are on a staggered 3-year cycle. The departments are divided in thirds, and every year one third of all staff computers are refreshed. This new cycle is manageable for most needs and maximizes our hardware investments.
The following is the schedule for each of the three years of the staff roll:
The new and upgraded systems will automatically be loaded with the standard software that we provide to offices on campus. This includes Microsoft Office 2016, Adobe Creative Cloud, Firefox, Chrome, Citrix, Media Players (Quicktime, Windows Media Player) and various utilities for managing computer files.
The upgrade procedure is initiated by ITS. ITS contacts the department selected as next for upgrading to schedule a meeting with the members of the department. At the meeting, handouts are distributed that show current hardware, room number, and ITS inventory “name”of each workstation and printer. We discuss the each workstation and printer, and answer questions about peripherals, accessories, etc. At the meeting, we will schedule pertinent training for the department and begin to schedule the upgrades for the computers within the department. The intent is for the power users to be upgraded first in each department so they are able to help others in the department use new hardware and software more effectively.
The following upgrade conversations were held during the 2015-16 year:
The following upgrade conversations were held during the 2014-15 year:
The following upgrade conversations were held during the 2013-14 year:
For information on the Faculty Computer Refresh, visit http://www.luther.edu/helpdesk/services/computer-refresh/.