Staff computer upgrades are on a staggered 3-year cycle. The departments are divided in thirds, and every year one third of all staff computers are refreshed. This new cycle is manageable for most needs and maximizes our hardware investments.
The following is the schedule for each of the three years of the staff roll:
As part of the College’s cost-saving measures, this refresh cycle ITS will be “supercharging” computers (increasing RAM to 8GB, switching to 240 GB SSDs, refreshing software) rather than purchasing new computers.
In addition, the College is moving from Macs to Windows computers where possible due to Apple’s recent design decisions that hinder the ability of ITS to perform upgrades and repairs, along with Apple’s increasing price structure. Some of Luther's current Apple hardware can be upgraded, and some cannot. Mac users may continue using Apple hardware as long as ITS has a supply of inventory that can be "supercharged".
The new and upgraded systems will automatically be loaded with the standard software that we provide to offices on campus. This includes Microsoft Office 2016, Adobe Creative Cloud, Firefox, Chrome, Citrix, Media Players (Quicktime, Windows Media Player) and various utilities for managing computer files.
The upgrade procedure is initiated by ITS. ITS contacts the department selected as next for upgrading to schedule a meeting with the members of the department. At the meeting, handouts are distributed that show current hardware, room number, and ITS inventory “name”of each workstation and printer. We discuss the each workstation and printer, and answer questions about peripherals, accessories, etc. At the meeting, we will schedule pertinent training for the department and begin to schedule the upgrades for the computers within the department. The intent is for the power users to be upgraded first in each department so they are able to help others in the department use new hardware and software more effectively.
The following upgrade conversations were held during the 2017-18 year:
The following upgrade conversations were held during the 2016-17 year:
The following upgrade conversations were held during the 2015-16 year: