Faculty Computer Refresh Information - Summer 2021 Roll

We are requesting information that will help ITS provide appropriate computing equipment for your office at an optimal refresh time. Your computer will be refreshed during this summer. Please take a few minutes to carefully fill out the online Faculty Computer Response Form by Friday, May 14, 2021. If you would like help filling out this form, please contact the Technology Help Desk to arrange for a consultation.

What does this mean for each faculty member?

This summer we will refresh Windows computers in Classics, English, Modern Languages and Literatures, Philosophy, Religion, Visual and Performing Arts, Nursing, and Music. We need help from you to determine how your computer will be refreshed. Please complete the Faculty Computer Response Form.

What does this mean for faculty members who currently use a Mac?

We are in conversation regarding the future of Macs on campus. In the interim, those in the Division of Humanities and Fine Arts or in Music or Nursing who currently use a Mac may switch to a Windows computer or wait until a decision has been made. Either way, please complete the Faculty Computer Response Form

Are we moving from Macs to Windows on campus?

Yes, the College is moving from Macs to Windows computers where possible due to Apple’s design decisions that hinder the ability of ITS to perform upgrades and repairs, along with Apple’s increasing price structure. Some of Luther's current Apple hardware can be upgraded, and some cannot. Mac users may continue using Apple hardware as long as ITS has a supply of inventory that can be "supercharged".

What do the new Windows laptops look like?

We have been purchasing 13.3" Dell Latitude 5310 laptops which are thin, light, and have a long battery life. Here is a photo along with side 1 and side 2 images; all photos in one link are here.

What will happen to my documents and data?

Please remove unused software installed on your current drive, after making your own backup. To ensure all of your necessary Luther files are copied to your new hard drive, please remove personal document, photos, music, etc. This will also save resources on your new drive and time wasted copying files that aren’t necessary. Luther workstations, services, and systems are for Luther-related work. Personally-owned devices and email accounts are to be used for personal files and messages.

What software will come with the new system?

The new and upgraded systems will automatically be loaded with the standard software that we provide to offices on campus. This includes Microsoft Office 2019, Adobe Creative Cloud, Firefox, Chrome, Media Players, Zoom and various utilities for managing computers. For details, see the following lists:

Software available on faculty PCs '21-'22 (PDF) | Software available on faculty Macs '21-'22 (PDF)

What software will be available in the labs on campus?

Lists of software currently in the labs are available for your review.

Software available on our PC labs '20-'21 (PDF) | Software available on Mac labs '21-'22 (PDF)

What about printing?

Personal and Workgroup Printers are not upgraded as part of the summer faculty roll. Beginning with the 2008-09 budget year, Personal printers are considered departmental equipment and not centrally supplied by ITS. Instead, ITS, the Document Center and Ricoh will work with departments to ensure a suitable number of appropriate Workgroup output devices (printers, copiers, etc.) are available for general department use. For details on these policies, see Digital Document Output, Personal Printers and Workgroup Printers.

What training is available?

Training information, including mini-videos from LinkedIn Learning and online materials, is available at luther.edu/helpdesk.

When will my computer be refreshed?

At this time we are planning to start refreshes Monday, June 28 and finish by Friday, July 30. We need your help determining the optimal time for your installation. Please indicate your date preferences on the Faculty Computer Response Form and submit it by Friday, May 14, 2021. ITS will contact you with a specific date for your refresh. Preferences for dates will be given according to the date forms are submitted.

What else do I need to know about my new computer?

When you receive your new computer, you will receive a QuickStart Guide to help get you up and running fast. See the following, depending upon your platform.

Windows 10 Quick Start Guide (PDF) | Mac OS X Quick Start Guide (PDF) | Enterprise Connect (PDF)