Citrix Plugin - PC Installation

A step-by-step guide to installing the Citrix Receiver on a Windows PC. Citrix may also be installed on Chromebooks and other tablets.

Note: For information on using this product, see Citrix Training.

Install PC Citrix Receiver

Note: If you have been using an older version of Citrix, you will first need to install the updated program on your computer before you complete the following steps.

  1. Open a Firefox web browser and go to Log on using your Norse Key user name and the password.
  2. In the middle of your screen it will show Install Citrix Receiver to access your applications.
  3. Click the box, I agree with the Citrix license agreement.
  4. After checking the box, the Install button will turn blue, and then click Install.
  5. Box will pop up that says, You have chosen to open: CitrixReceiverWeb.exe
  6. Click Save File.
  7. Box will open to save file to your Downloads, click Save.
  8. Click on the file listed in top right box on screen, CitrixReceiverWeb.exe to run the downloaded CitrixReceiverWeb.exe file.
  9. If you receive a security warning message, click Run.
  10. Box will pop up with title that says Welcome to Citrix Receiver, click Start.
  11. Citrix Receiver License Agreement will appear in box, click on Check Box for I accept the license agreement, then you can click Install.
  12. When you receive a message, Installation successful, click Finish.
  13. You are now back on the Citrix screen, click blue box with Continue.
  14. A warning will pop up just below address bar with a check box, Allow to run “Citrix Receiver”? At right side of screen is question with 2 choices: Continue Blocking or Allow. Click on Allow button.
  15. Another warning box will pop up just below the address bar, click Allow and Remember.
  16. You might get a warning, Cannot get application from store, Please login again to Citrix.
  17. After logging into Citrix, you will get a box labeled, in upper left of screen. Asking “Would you like Firefox to remember this password?”. Click on down arrow by Remember box, click on Never Remember Password for This Site.
  18. 1st time opening application will take a little longer because it is building a profile and saving this information to Citrix Profile Server.
  19. 1st time opening an application will pop up a box with Citrix Receiver - Security Warning, click on check box, Do not ask me again for this site. Then click Permit use box to continue.
  20. Learn how to use this product by going to Citrix Training.