Citrix provides access to Windows-based software, network files and network folders from both on- and off-campus. In addition, it allows Macintosh and Linux users to run Windows software from their Macintosh or Linux equipment. Citrix has been available to faculty and staff since 2002 and this new version has been available since February 2017. If you simply need to access on-campus services like Colleague while off-campus, you might consider using Forticlient VPN, which is installed on all Faculty/Staff workstations.
Upon completion of this 1-on-1 training, you will be able to:
Citrix may be used for both on-campus (using the LAN) and off-campus (using an Internet Service Provider) users.
For detailed instructions on downloading and installing the plugin, see one of the following depending upon your platform:
To start a Citrix Session, follow these steps:
1. If you’re an off-campus user, connect to the Internet as you would under any normal circumstance. If you’re an on-campus user, log onto your computer as you would any normal workday.
2. Open a 32-bit web browser (e.g. Firefox, Chrome, Safari) and go to https://citrix.luther.edu. Login with your Norse Key
Once you are logged in to Citrix, a window will appear with all of the available programs. To start any program, click on that icon.
From the Desktops icon, additional functionality is available, such as accessing your network shares. The Desktop window appears as a smaller window within your computer’s screen. There are two Start menus: one Start menu for your workstation and a second Start menu in the smaller window for the Citrix Desktop.
Use the Citrix Desktop as if it was your own computer in your office. Notice that you can access the Desktop, Documents, and Computer.
Note: Each network share only needs to be added once and it will be there each time after that you use Citrix.
Numerous applications are installed on the Citrix Server. Colleague, Perceptive Content, and the Microsoft Office suite of products are a few of the available applications.
When you have a Citrix Session running, you can move data from the Citrix Session to your local workstation in two ways. First, you can copy a file from your Citrix Session to your local workstation, or vice versa. Second, you can copy data from your Citrix Session and paste it into an application on your local workstation.
If you have a Desktop session open, when it is time to quit, click the arrow at the top of the screen to show the toolbar and then select Disconnect. If you want to keep your applications up and running for the next time you begin your session, click the red “X” in the top right corner of the screen.
Likewise, to exit the Application session, you can either click the arrow at the top of the screen next to your name and then select Log Off, or you can click the “X” in the top right corner of the screen. It is generally best to exit all programs and Log Off, unless you have a reason to keep the programs up and running.
If you have an iPad or other iOS device and would like to use Citrix on it, see the “Applications” section of iPad Basics Training for the app to download and the configuration settings. For detailed setup, see Citrix – iPad Installation and Configuration