Citrix Training

Citrix provides access to Windows-based software, network files and network folders from both on- and off-campus. In addition, it allows Macintosh and Linux users to run Windows software from their Macintosh or Linux equipment. Citrix has been available to faculty and staff since 2002 and this new version has been available since February 2017. If you simply need to access on-campus services like Colleague while off-campus, you might consider using Forticlient VPN, which is installed on all Faculty/Staff workstations.

Citrix may be used for both on-campus (using the LAN) and off-campus (using an Internet Service Provider) users.

  • On-campus access is beneficial for Macintosh or Linux users who need access to a Windows-based product, such as Colleague or Perceptive Content. It is also used on-campus by Windows users who need access to the server for processing intensive operations.
  • Off-campus access is beneficial for users who have need for Luther College servers, data, and applications while not on campus. Wireless access is available for either on-campus or off-campus use. Note access to Luther College network shares and data is also available through For more information, see VPN Training.


For detailed instructions on downloading and installing the plugin, see one of the following depending upon your platform:

Start a Citrix Session

To start a Citrix Session, follow these steps:

1. If you’re an off-campus user, connect to the Internet as you would under any normal circumstance. If you’re an on-campus user, log onto your computer as you would any normal workday.

2. Open a 32-bit web browser (e.g. Firefox, Chrome, Safari) and go to Login with your Norse Key

Use a Citrix Session

Once you are logged in to Citrix, a window will appear with all of the available programs. To start any program, click on that icon.

From the Desktops icon, additional functionality is available, such as accessing your network shares. The Desktop window appears as a smaller window within your computer’s screen. There are two Start menus: one Start menu for your workstation and a second Start menu in the smaller window for the Citrix Desktop.

Network Servers and Data

Use the Citrix Desktop as if it was your own computer in your office. Notice that you can access the Desktop, Documents, and Computer.

  • Desktop: Just like you have a desktop on your computer in your office, there is also a desktop available in your Citrix Session. You can place files on this desktop and they will be available to you when connected to the Citrix Desktop. If you want the files available when not using Citrix, place them on a network share instead.
  • Documents: Similarly, you have a “Documents” folder on your computer in your office and also a “Documents” folder in your Citrix Session. You can place files in this folder and they will be available to you when connected to Citrix. Again, if you want the files available when not using Citrix, place them on a network share instead.
  • Computer: The location “Local Disk (C: on WSxxxx)” is the hard drive of the computer from which you are running Citrix, most likely your office computer. If you place a file in this folder, it will be on your office computer and available even when the Citrix Session has ended. Also within Computer you will see your Network Drives. These are your network shares such as \\\luther_common or \\\development. The first time you access a network share, add it using the following instructions

Note: Each network share only needs to be added once and it will be there each time after that you use Citrix.


Numerous applications are installed on the Citrix Server. Colleague, Perceptive Content, and the Microsoft Office suite of products are a few of the available applications.

Moving Files / Information

When you have a Citrix Session running, you can move data from the Citrix Session to your local workstation in two ways. First, you can copy a file from your Citrix Session to your local workstation, or vice versa. Second, you can copy data from your Citrix Session and paste it into an application on your local workstation.

  • Files can be moved from the Citrix Session to the local workstation. This may be desired so that the file can then be modified without having to be connected to the internet during modification. When finished modifying, you can then connect back and copy the new file back to the Luther College network.
    1. Start in the Citrix Session.
    2. Open Computer
    3. Navigate through Windows Explorer to find the file on the Citrix Session, usually you will navigate to a network share.
    4. Copy the file using Edit > Copy
    5. Open Documents
    6. Paste the file using Edit > Paste.
  • Copy > Paste. There may be a section of data, rather than a whole file, that you want to move from Citrix Session to your local workstation. To do this,
    1. Highlight the selection of data in the Citrix Session.
    2. Edit > Copy the selection.
    3. Switch to an application on the local workstation.
    4. Edit > Paste the selection.

End a Citrix Session

If you have a Desktop session open, when it is time to quit, click the arrow at the top of the screen to show the toolbar and then select Disconnect. If you want to keep your applications up and running for the next time you begin your session, click the red “X” in the top right corner of the screen.

Likewise, to exit the Application session, you can either  click the arrow at the top of the screen next to your name and then select Log Off, or you can click the “X” in the top right corner of the screen. It is generally best to exit all programs and Log Off, unless you have a reason to keep the programs up and running.

Using Citrix from an iPad

If you have an iPad or other iOS device and would like to use Citrix on it, see the “Applications” section of iPad Basics Training for the app to download and the configuration settings. For detailed setup, see Citrix – iPad Installation and Configuration

Share Tips about Citrix

  • If there is a file on the Luther College network that you want to send to someone, you can use Norse Mail through Citrix. When using Norse Mail through Citrix, any file accessible to Norse Mail can be attached.
  • If you have a long process that you know you’re going to want to work on from home, you can start a Citrix session from the office, then click the “X” in the upper right corner of the Desktop”. This will keep your session live. When you connect from home, the process will still be running.
  • Alt-Tab will move you between the Citrix window and other windows open on your workstation. To move between applications within Citrix, use the mouse
  • Depending upon your connection speed, there may be a slight delay when selecting menu items. Be patient and wait for it. Also, you may find the keyboard more responsive.