Citrix provides access to Windows-based software, network files and network folders from both on and off campus. In addition, it allows Macintosh and Linux users to run Windows software from their Macintosh or Linux equipment. Citrix has been available to faculty and staff since 2002 and this new version has been available since October, 2011.
Upon completion of this 1-on-1 training, you will be able to:
Citrix may be used for both on-campus (using the LAN) and off-campus (using an Internet Service Provider) users.
For detailed instructions on downloading and installing the plugin, see one of the following depending upon your platform:
To start a Citrix Session, follow these steps:
1. If you’re an off-campus user, connect to the Internet as you would under any normal circumstance. If you’re an on-campus user, log onto your computer as you would any normal workday.
2. Open a 32-bit web browser (e.g. Firefox 2+, Internet Explorer 6+, Safari 2+) and go to https://citrix.luther.edu. Login with your Norse Key username and the initial password you were provided.
3. If this is the first time you have logged into Citrix, change your password to match your Norse Key password. Click on the Desktop icon. Click on the Start button, select Windows Security, select Change a password…, enter the old and new password information, and then click on the arrow button. You will also want to change this password whenever you change your Norse Key password.
Once you are logged in to Citrix, the following window will appear. To start any program, click on that icon.
From the Desktop icon, additional functionality is available, such as accessing your network shares. The Desktop window appears as a smaller window within your computer’s screen. There are two Start menus: one Start menu for your workstation and a second Start menu in the smaller window for the Citrix Desktop.
Use the Citrix Desktop as if it was your own computer in your office. Notice that you can access the Desktop, Documents, and Computer.
Note: Each network share only needs to be added once and it will be there each time after that you use Citrix.
Numerous applications are installed on the Citrix Server. Colleague, Safari Reports, SPSS, Adobe CS5, and the Microsoft Office suite of products are a few of the available applications.
When you have a Citrix Session running, you can move data from the Citrix Session to your local workstation in two ways. First, you can copy a file from your Citrix Session to your local workstation, or vice versa. Second, you can copy data from your Citrix Session and paste it into an application on your local workstation.
If you have a Desktop session open, when it is time to quit click Start > Log off . If you want to keep your applications up and running for the next time you begin your session, click the red “X” in the top right corner of the screen.
Likewise, to exit the Application session, you can either click Log Off, or you can click the “X” in the top right corner of the screen. It is generally best to exit all programs and Log Off, unless you have a reason to keep the programs up and running.
You can change your password in Citrix whenever you want. It is not linked to your Norse Key, so when you change your Norse Key password, you may want to change your Citrix password as well. To change your password, login to your Citrix session. Once logged in, click on the Desktop icon. Click on the Start button, select Windows Security, select Change a password…, enter the old and new password information, and then click on the arrow button. For password suggestions, see 3 Steps to a Strong Password. You will want to change this password whenever you change your Norse Key password.
If you have an iPad and would like to use Citrix on it, see the “Applications” section of iPad Basics Training for the app to download and the configuration settings. For detailed setup, see Citrix – iPad Installation and Configuration
Online technical support for Citrix (XenApp 5.0) can be at XenApp 5.0 for Windows Server 2003