If a parent calls Financial Services or Financial Aid offices, the student must have granted permission for these offices to speak to the parent who is calling. The offices will verify this permission each time the parent contacts the office. The parent must also provide the student’s id number or last four digits of the social security number AND the date of birth at the beginning of each call.
While we encourage our students to take responsibility for their student account, we understand that parents often help.
The Parent Portal is available for parents to assist their son or daughter with their financial responsibilities and view grades and class schedule.
What is the parent portal?
A student can grant permission to a parent to view the student’s financial and/or academic information via http://my.luther.edu. This also grants permission for the parent to have conversations with Financial Services (billing statements, charges, credits, payments and past due amounts) and Financial Aid (awards, application data, disbursements, eligibility and missing documentation) offices. It is important to note that by granting this access, you, the student, are not released from your responsibility of turning in the necessary financial documents or payment of your outstanding balance due.
How does the student grant permission to the parent?
After the student grants the parent rights, a confirmation email will be sent to the parent.
This email will contain the parent’s login information. Using the information in the email, the parent will log into http://my.luther.edu. After logging in, the parent will click on the Students Menu and under Student Information click on Access for Student’s Info. Then follow instructions provided on the screen. If your parent does not receive a confirmation email, please contact the Luther College Technology Help Desk at 563-387-1000.
Can a student give permission to someone not listed on the Grant Rights screen?
If the name of Parent/Guardian/Spouse is not listed, click Add Parent/Guardian/Other and complete the appropriate information. The student will receive an email within 2 business days confirming the person’s name had been added and then the student will need to grant this person the appropriate rights using the Grant Rights to Parent/Guardians screen on http://my.luther.edu.
What if a student wants to end or modify a parent’s viewing rights, as well as their permission to speak with someone in Financial Services and Financial Aid?
The student would click on Grant Rights to Parent/Guardians and uncheck the box in front of the name in which rights need to be ended. A student can also modify the access level on this screen (financial and/or academic).
What happens when the student withdraws or graduates from Luther?
In April of the next year, if a student is not enrolled, the permission to view student information will be ended. Notification of the ending of the access rights will be emailed to both the student and parent.
The Family Educational Rights and Privacy Act (FERPA) provides certain rights to students concerning the privacy of, and access to, their educational records.
Parent Portal Agreement:
This web form gives you the opportunity to allow your parents/guardians/others access to view your financial and/or academic information which is currently available to you via http//:my.luther.edu under the following options:
Financial Information Available:
Financial Aid Award Letter
Web Statement of Account
View My 1098-T Form
Make a Payment
Academic Information Available:
My Class Schedule