This depends on the question. The Office for Financial Services, Financial Aid Office, and Student Employment Office work very closely on administering student finances. Sometimes more than one office may have to be involved in answering the student's question. In general, questions about financial aid should be directed to the Financial Aid Office, questions about student accounts and payment plans to the Office for Financial Services, and inquiries about work study to the Student Employment Office.
The Office for Financial Services (OFS) is located on the first floor of Main with a cashier window. Students can make payments on their student account, monthly payment plan, and work credit plan. Personal checks may be cashed. Students can also open NordiCash and student bank accounts at this office. The cashier can answer questions about a student’s statement of account, monthly payment plans, work credit plans, and work-study. The Office for Financial Services charges student accounts based on information provided by other offices.
In June, fall semester statements of account are mailed to the new students’ current mailing addresses. Returning students receive their fall semester statements in July at their current mailing addresses. Other statements are sent in December and June. The December statements include spring semester’s charges and are mailed to students’ current mailing addresses. June statements, the final billing of the academic year, are mailed to students’ current mailing addresses. In other months, emails are sent to students requesting they review their web statement of account and remit the balance due by the specified date.
A student can grant permission for a parent to use the parent portal to view the student’s financial and/or academic information via http://my.luther.edu. When a student grants a parent permission to view the financial information, this also grants permission for the parent to have conversations with Financial Services (billing statements, charges, credits, payments and past due amounts) and Financial Aid (awards, application data, disbursements, eligibility and missing documentation) offices. For more information on the parent portal see the Parent Portal.
Yes. To access your statement of account, go to http://my.luther.edu/, log in using your Norse Key, and select the Students menu. Then select Web Statement of Account. The statement of account will appear in the same format as the printed statements you are currently receiving. You will be able to view cash receipts, monthly payment plans, and work credit plans as soon as they are processed. Any changes to your statement of account, caused by revisions to your financial aid, will also be available for immediate viewing. Please consult the help screen for more information about the web statement of account. The help screen includes information about the printing or emailing of the statement of account.
Fall semester’s payment is due August 10. Spring semester’s payment is due January 10. These dates remain the same from year to year.
Payment plans are available. Payment plan worksheets are available on the OFS website or may be requested from OFS. Please see the worksheet for complete information about the plan, including the free Electronic Funds Transfer (EFT) option.
Miscellaneous charges are billed as incurred and monthly emails requesting payment of the balance due will be sent.
On the 10th of each month, a $100 late charge will be assessed on student receivables with an outstanding balance, or with pending financial aid. For more information about the $100 late charge, pending financial aid, and unbilled tuition, room, and board; see the Late Charge page.
The Office for Financial Services will accept personal checks, money orders, and wire transfers. The student's name and ID number should be included with the payment. Debit/credit card and e-check payments can only be made using http://my.luther.edu. Debit/credit card and e-check payments are not accepted over the phone or at the cashier's window. You will be charged a 2.5% service fee for credit and debit card payments. Cards accepted include MasterCard, Discover, American Express, and Visa. There is no service fee for e-check payments. Parents are also able to make some payments via the parent portal. Due to portal technology limitations, parents will be unable to make monthly payment plan and work credit plan payments. However, students will be able to make the plan payments. For more information see Cost and Payment Information.
Music lessons are normally charged when tuition is billed. Extra credit hours are normally charged at the time spring tuition is billed. Any changes in registration after that date will be reviewed periodically and charges will be adjusted on the student account. Library fines, health service charges, traffic fines, and other charges will be posted to your student account as they are incurred.
The deposit becomes the student deposit. At the end of the school year (May 31), for students who have graduated or are not returning in the fall, the deposit will be applied toward any outstanding balance due. The unused portion of the deposit will be refunded by check or e-check in June.
The cost of books averages about $520 per semester. New and used books are available through the Luther Book Shop. Returning students also sell many of their used texts. Please see the Book Shop website for more information about the purchase of textbooks, including the textbook reservation process.
It is not necessary, but some students have a local account just for convenience. Most local businesses will accept out-of-town checks with the student’s Luther ID. The Luther Book Shop will cash checks up to $25. The OFS, open to students from 9 a.m. – 4 p.m. Monday – Friday, will cash checks up to $150. The OFS will also open a student bank account for students; the account does not accrue interest. An automatic teller machine is located in the Centennial Union. It provides access to American Express, VISA, Discover, Shazam, Decorah Bank & Trust, Mastercard, Maestro, Cirrus, Quest, and Plus.
The Financial Aid Office is located on the ground floor of Main. This office completes financial aid awards for incoming and returning students based on federal and state regulations. It also certifies student and parent loan applications and offers financial counseling for students.
Outside scholarships are received from sources outside of Luther. It is a federal requirement that these scholarships be reported to the Financial Aid Office and listed as part of a student's financial assistance. For that reason, students are asked to send all scholarship checks to the Financial Aid Office for processing.
EPIC—Education Partners In Covenant is a program in which a student's home congregation agrees to give a grant on the student's behalf to Luther College. Luther matches this grant up to $1000 per year. Once an EPIC contribution form is received from the student's congregation, Financial Aid will coordinate the anticipated award and the matching funds along with other assistance the student is receiving. The congregation must send the funds to the Financial Aid Office to receive the match.
The Student Employment Office is located on the ground floor of Main. This office coordinates student work assignments and processes student payroll. Students are required to complete and return I-9 and W-4 forms before they qualify for employment, as well as a direct deposit form. Students are also required to return a completed time card to their supervisors on a monthly basis.
Students should complete a direct deposit form authorizing Luther to electronically deposit earnings into their bank account. For students who have a work credit plan, funds will be deposited in the bank account after the work credit plan and student account have been paid in full.