Tutoring FAQ

  1. Why does CAE offer tutoring?
  2. How does tutoring work?  If I sign up, what happens?
  3. What if I don’t need weekly tutoring?  I just need occasional help.
  4. How much does tutoring cost?
  5. What courses are available for tutoring?
  6. How much tutoring can I receive?  How often can I meet with a tutor?
  7. What if you get too many requests and can’t fill them all because of limited resources?  How do  you choose who gets to be tutored?
  8. What happens if I CAN’T make a tutoring session?
  9. Why is this policy in place?

1. Why does CAE offer tutoring?

We believe that student-to-student tutoring is a valuable service to students who want additional help in a course beyond that offered through conscientious study, regular course attendance, and conferences with professors. [Back to top

2. How does tutoring work? If I sign up, what happens?

Students are expected to meet with their assigned tutor once/week.  There is always something to review or practice.  You sign a contract agreeing to be a responsible student (attend class regularly, complete all assignments, meet with the professor, etc.). Tutoring works best when tutor and student meet consistently throughout the semester. [Back to top

3. What if I don’t need weekly tutoring?  I just need occasional help.

Most often you will be placed with an individual tutor, although in some cases group tutoring may be offered to you if you are requesting help in a high demand area. For your short-term questions, please meet with your professors. They are a valuable but often underutilized resource on campus.
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4. How much does tutoring cost? 

Nothing. All CAE tutoring is free. [Back to top

5.  What courses are available for tutoring? 

Tutoring is offered in first-year and lower-level courses in most subjects. Depending on our resources and the availability of tutors, we may offer tutoring in other subjects and courses.
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6.  How much tutoring can I receive?  How often can I meet with a tutor?

You can request tutoring in any course for which we offer tutoring. Generally, you can schedule for 30 minutes of tutoring in a course per week. Depending on resources and need, up to 60 minutes of tutoring in a course per week can be scheduled. [Back to top

7.  What if you get too many requests and can’t fill them all because of limited resources?

If a tutor is not immediately available, or only limited tutors are available, group sessions may be scheduled or you may join the waitlist.  The Coordinator of Tutor and Academic Services may need additional time to fill a tutor request if it is necessary to seek out and hire/train a new tutor.  It is to your advantage to schedule with a tutor as early in the semester as you can. If we must prioritize, our decisions about who receives tutoring are based on these criteria: 

1) Tutor availability 

2) Order in which your request was submitted 

3) Academic need

4.) Responsibility/preparedness in previous tutoring sessions

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8.  What happens if I can't make a tutoring session?

Rescheduling: At times, you and your tutor may need to reschedule for later in the week. Although this may be necessary on occasion, you and your tutor should maintain a consistent meeting time. Please keep rescheduled appointments to a minimum. 

Illness/Emergency: If you are unable to attend an appointment due to illness or emergency, please login to WCOnline and cancel your appointment as soon as possible. If you miss two scheduled appointments or develop a pattern of excessive absences, you will be blocked from scheduling any additional appointments during the semester unless you are cleared by the Coordinator of Tutor and Academic Services.

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 9. Why is this attendance policy in place?

The CAE office frequently has other students waiting to be assigned a tutor. When you fail to appear for an appointment, you not only take valuable time away from your tutor, but you also prevent another student from receiving help. Please be considerate of your tutor's time and resources, and use your tutoring time effectively so that you can be successful. [Back to top]