Phone Scam about your printer or copier

The Document Center was informed today that two different offices received a phone call asking about the copier in the office. The caller was requesting the brand and model number of the machines in the office.  The majority of copiers/printers on campus are covered under a contract with Ricoh to supply the toner, parts and service for your machines.  The phone numbers were blocked or restricted. Please do not give out any information about the machine in your office. Have them call Jeff or Kim in the Document Center at 563-387-1631 or 563-387-1013.

If you have given information or get a package, please call the Document Center. Typically what happens with these calls is that toner is sent to you, and marked up considerably higher than retail rates.