LIS Blog

Leave a comment (login required)

User Services Meeting - 9/29/14

The User Services Team meets twice each month. At this week's meeting, the topics were: Wowza Server Demo, Circulation Staffing, Library Color Printer, Update on Keys, GoPrint Release Issue, Message “no login servers available at this time”, Homecoming, and Podium Issues.

Full article

Leave a comment (login required)

Issue Regarding GoPrint Queues

There is a problem in which print jobs are finding their way to other users’ GoPrint release queues. GoPrint support is working to remedy this problem. An update was applied to GoPrint this afternoon following the recommendation of the vendor. If you see a print job show up in your queue that does not belong to you, please contact the Technology Help Desk at x1000 or online at helpdesk@luther.edu

Full article

Leave a comment (login required)

Phishing E-mail

The LIS Technology Help Desk has been informed of the following phishing email being sent out. That email is a phishing scam. It is not from the Help Desk or anyone in LIS. If you have responded, please change your password immediately at http://norsekey.luther.edu.

Full article

Leave a comment (login required)

Wireless Network and Network Registration Maintenance Planned 9/17/14 at 7:00AM

p>Maintenance is planned on 9/17/14 at 7:00AM on our network registration system.  During this maintenance it will not be possible to connect to the campus wireless networks LCSecure, LCWireless or LCWireless5G and it will not be possible to register new devices.  The LCGuest wireless network will be unaffected by the maintenance .  Service is expected to be restored by 7:30AM. 

 It is hoped that this maintenance will resolve issues of being unable to connect to the wireless network, or having dropped connections that many users have been experiencing.

Leave a comment (login required)

User Services Meeting - 9/15/14

The User Services Team meetings twice each month. Topics this week included: Technology Help Desk Coverage, ResNet Support, Keys, LIS Storage, Preus Library Room 120, Screencast Recording, Kbox Upgrade over Fall Break, Library Color Printer, and ACM Strategic Plan Feedback.

Full article