User Services Weekly - 3/4/08

Present: Andrew, Matt H, Matt B, Bob E, Bob P, Larry, Diane

* HD Workstation Setup - The Help Desk supports multiple operating systems including Windows XP, Mac OSX, Windows Vista, and Mac Leopard.   Reviewed current configuration and brainstormed ways in which each Help Desk person would have access to each of the various operating systems.  Options discussed included VNC, KVM switching, Parallels on the Mac, VMWare, Citrix, Windows Remote Desktop, and another software solution that allows multiple people to login to the same machine.  Would like Leopard and Vista more readily available before this summer's faculty roll.

* Summer Student Workers -  Deadline for applications is Friday, March 21st.  Those who requested a certain number of summer students last year should go forward with those hires.  Requests above and beyond those made last year should be submitted in writing to Chris B or Diane.

* LIS General - Meeting scheduled for tomorrow morning.  Topics will include the budget, technology fee, and the lucky charms process.

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