HelpDesk A/V equipment

  • The following Help Desk equipment is available for checkout from the circulation desk. Most items restricted to faculty and staff checkout only are located in the Circulation Supervisor’s office. However, because of their size, the LCD projectors are kept on the bottom shelf beneath the digital video cameras and video screens are behind the coat closet at the end of the back counter.

Help Desk Audio-Visual Check-Out Equipment

Item Checkout Length Faculty/Staff Organizations Students
Laptops/Chromebooks/iPads/Kindle Fire 14 days Yes Yes No
LCD Projector 3 days Yes Yes No
DVD/CD external player 3 days Yes Yes Yes
Screens 3 days Yes Yes Yes
Desk  and USB Microphones 14 days Yes Yes Yes
Webcams 14 days Yes Yes No
International Power Adapters 14 days Yes No No
Wireless Mouse 7 days Yes No No
Wireless Presenters with Laser Pointers 7 days Yes Yes Yes
VGA Adapters 3 days Yes Yes Yes
iPod Touches 7 days Yes Yes Yes
Clickers 3 days Yes No No
Digital Voice Recorder 7 days Yes Yes Yes
Vertical Mouse 14 days Yes Yes Yes
Mousepad 14 days Yes Yes Yes
Split Keyboard 14 days Yes Yes Yes
Trackball Mouse 14 days Yes Yes Yes
  • When checking out a laptop or Chromebook, be sure to grab an appropriate adapter and bag. Look to make sure a mouse and network cable is in the pocket of the bag.
  • When a laptop is returned, after checking the device and adapter in, take both to the Tech Help Desk for re-imaging. The bag can be returned to the proper storage area in the Circulation Supervisor’s office.
  • Chromebooks, when returned, should go directly to the Circulation Supervisor's desk for re-imaging, not the Technology Help Desk.
  • When an iPad is returned, after checking in all three parts, place the iPad in its bag on the Circulation Supervisor’s desk so it can be sync-ed it with the iPad default image.
  • When checking out an LCD projector, be sure to check out all the pieces included in each bag.
  • When an LCD projector is returned, be sure to check all the pieces in as well as the projector itself. After checking everything in, then click on the patron's name and check to see what they still have checked out to make sure all items associated with the projector have been returned and properly checked in. Then take the entire bag to the Tech Help Desk and ask that the projector be “tested.”
  • When a projector or laptop comes back from the Tech Help Desk, double-check to ensure the items have been returned by checking them in again. Sometimes patrons return the equipment directly to the Help Desk (or a HD student worker brings the equipment back from a site), so when we receive it back, it has yet to be checked in off the patron’s account.
  • If a patron says that a laptop/Chromebook and/or LCD projector has been reserved for them, look up their patron account and click on the tab "Holds,"  then the dropdown "Schedules" on the left to see if specific machines have been assigned to them. Retrieve these specific machines from storage (if they are available). Often there will be a slip taped to them with the patron's name and date needed on it. If no “Schedule” entry was made, simply retrieve an available machine from storage.
  • Equipment that is "scheduled" for a patron some time in the future can still be checked out by others if no other equipment is available; however, the loan period may be shortened to accommodate the reservation. Make sure and tell the patron if the item must be back by the due date because it is "scheduled" for someone else.
  • One of the wireless presenters is designated for use by multimedia staff only. It has a red stripe on it and a note saying that is for checkout to multimedia staff only. It is also limited to a 24-hour checkout period.