ITS Blog

Leave a comment (login required)

Network Maintenance 5/30/16 6:00AM

The server room network will undergo maintenance on Monday, May 30 beginning at 6AM and will be completed prior to 10AM. During this time access to all of our servers as well as access to the campus wired and wireless network will be interrupted. The LCGuest network, however, will not be affected and will remain up the entire time. The Luther website (www.luther.edu) will remain accessible but will be read-only during the maintenance, so it will not be possible to make changes to pages or submit web forms.

Full article

May Grads: H-Drive Removal and Password Recovery

The following was e-mailed to all anticipated May 2016 Graduates:

As you transition to life after college, you’ll need to make sure your digital life makes the transition as well.
While you will retain access to your Luther email and the rest of Norse Apps, there are a few steps you should take before you leave campus.

Full article

Leave a comment (login required)

Office 2016 Implementation

ITS plans to install Office 2016 on all Windows and Mac lab, classroom, and podium computers by the start of the Fall 2016 Semester. In addition, we will begin installing Office 2016 on faculty and staff computers as departments are upgraded, starting with this summer's upgrade for faculty in the Division of Humanities and Fine Arts. If you would like to know more about the process, or have Office 2016 installed earlier than you're scheduled, please contact the Technology Help Desk.

Full article

Leave a comment (login required)

User Services Meeting - 5/2/16

The User Services team meets twice each month. At this week's meeting, the following topics were discussed: 2016-17 Work Authorization Form, Magnetic Name Badges, Budget, Windows Laptops, Performance Reviews, Office 2016, Adobe CC Installation, Digital Media Center Planning, Collaborative Spaces, and Multimedia Staffing.

Full article

Network Upgrade

Leave a comment (login required)

Network Sentry Upgrade 5/5/16

On Thursday, May 5 starting at 7:00 AM, ITS will be upgrading the software on our Network Sentry system. During a small portion of the upgrade process computers may be unable to register for access to the campus network and connections to the LCWireless, LCWireless5G and LCSecure wireless networks may experience service disruptions. The LCGuest network will not be affected by the upgrade and will be available the entire time. The upgrade process is expected to be completed before 8:00 AM. For updates on this upgrade see http://www.luther.edu/its/blog/

Update 5/5/16 7:45AM The Network Sentry upgrade is complete.

Full article

Wireless

Leave a comment (login required)

Wireless Controller Software Update

On Thursday, April 27, beginning at 5AM, LIS will be upgrading the firmware on our wireless network controllers. The upgrade will cause a short disruption to the wireless network on campus. Network access through wired ethernet jacks, and to all campus servers, will not be affected by the upgrade.

Update 6:00 AM The software upgrade is complete and service is fully restored.

Full article

ITS Org Chart, March 2016

Leave a comment (login required)

Notes from ITS Council - 4/20/16

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were QuickTime (QT) Removal from Windows Workstations, Luther Dancing with the Stars, and Verizon consultant Ramaker Visit. Operational Report given this week was from Software Development

Full article