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User Services Meeting - 12/19/16

The User Services Team meets twice each month. At this week's meeting, we discussed: Google 2-Step Verification, PaperCut Transition, Cost Saving Measures, Christmas Break, GusDay 2017, K2000 Upgraded to version 4.0, Project Updates, Library Kiosk Computers, Loyalty Conference Room, TRIO Computer Images, and Digital Media Center Equipment/Space Usage.

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Union Wireless Network Improved

This morning an issue with the Union wireless network was fixed.  During periods of high usage the Union Wireless network was running out of available IP addresses.  This may have caused some users to be unable to connect to the network.  The issue has been fixed by providing a larger pool of IP addresses.

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ITS Org Chart, March 2016

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Notes from ITS Council - 12/7/16

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were Faculty Meeting Update, Giving Day Planning and Separating Workstation Administration Rights from User Rights.  Operational report given this week by Software Development.

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User Services Meeting - 12/5/16

The User Services team meets twice each month. At this week's meeting, the topics were: Christmas Break Planning, User Services Plans over Winter/J-Term, Separating Administrator Rights from Workstation Login, VNC Issues, GoPrint to PaperCut, Cost Saving Measures, New MacBook Pro, Strategic Planning, Christmas Parties, and Kbox Upgrades.

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ITS Org Chart, March 2016

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Notes from ITS Council - 11/30/16

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were Notes from Check-In with Scot, Christmas Break Planning and Decorah Municipal Communications Utility Board. This is the 5th Wednesday of the month, so there are no operational reports this week.

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