User Services Meeting 6/12/18

Present: Holly, Aaron, Eddy, Patty, Erin, Matt, Chris, Ryan, Larry, Dave, Jesse, Diane, Jack, Muaz

Welcome to Aaron Shouse - Aaron joins us as our Multimedia Strategic Fellow. His first day was Monday, June 11.

Project Updates - Each team member shared information regarding a few projects on which they are currently working.

Services Chart - A Services Chart was shared that depicts the relationship of Luther services to each other, most of which are bound together by LDAP and Active Directory and authenticate with a Norse Key. This information is used by the Technology Help Desk when responding to requests by the Luther community.

ITS Annual Report - Most content has been submitted for the ITS Annual Report. The goal is to have a draft ready for review by the end of this week and the report published by the end of the month.

ITS Executive Director Transition - We discussed logistics related to the transition to a new Executive Director.

Gathering for Jack Ross - Jack, our current Multimedia Strategic Fellow, will be finishing his position on Friday, June 29. We will be gathering the end of the month to wish him well.

VNC - As the new images are prepared for the summer faculty refresh, software including VNC will be tested to ensure it works as expected.

CLAC Conference - Diane shared a bit about the CLAC (consortium of liberal arts colleges) conference that she and Marcia will be attending next week.