Notes from ITS Council - 5/9/18

  • New Items
    • New GMail Interface
      • We discussed if we should enable this for the luther.edu. The suggestion made was that we encourage ITS to try it on their personal GMail email accounts so we can build organizational familiarity to see what, if any, support we will need to provide the community. At some point Google will direct the change to luther.edu. There is a time currently during which we can enable an opt in/opt out. A plan would be to announce that we will turn it on 5/30 and that ITS staff should share any concerns that they have before that date.
    • ITS/Library Google Groups
      • We discussed a number of email groups for communicating with ITS and Library team members and how they will be maintained. Marcia Gullickson is going to diagnosis problem of the non-ITS members that have the ITS department tag. When that is resolved Adam will check that the maintenance automation works for each of its-group, library-group and lis-group.
    • College Apartments Wireless Upgrade
      • We discussed how we can leverage additional work study student time to make progress on the College Apartment Upgrade which has the APs in the hallways. This is the week prior to finals so Adam Forsyth will need to check with Kris Franzen if this work can been done during this time.
  • Returning Items
    • Year End Project Planning
      • We looked at the remaining list of possible projects and funds for year-end project investment. Further work is being done to verify that equipment we might order can arrive at Luther prior to the fiscal year ending.
    • Annual Report
      • We discussed the production of the ITS Annual Report. Input is due June 6. Departments will work on objectives to incorporate. We understand they may be updated with new leadership and/or other emerging priorities.
    • CS 439 Phishing Presentation & Feedback
      • ITS has been working with Roman Yasinovskyy on an idea to do a project with phishing testing. For this semester ITS team members will listen and provide feedback to CS 439 group projects that define possible attack approaches. There is no plan to implement the phishing testing this semester.
    • Lynda.com Options
      • Diane Gossman shared a number of Lynda.com options. We will have to make a decision as our current subscriptions and the current campus wide pilot will all end in early June. We narrowed down the list of choice. Those most limited options ITS can fund and those that would serve the broader campus will require re-allocating funding from other sources on campus. One option we discussed would extend the pilot to January. That would leverage all the ITS funding that we have been thinking we might apply to this training resource for the full year.
    • The Governor’s Cyber Working Group’s 3rd Annual Cyber Symposium
      • Adam Forsyth was invited and attended the Governor’s Cyber Working Group’s 3rd Annual Cyber Symposium held 5/2/18 in Des Moines. He reported on a number of interesting topics.
  • ITS Operational Report
    • Network & Systems
      • An update on wireless network satisfaction, by residence hall, was shared. Those halls with new Aruba equipment have satisfaction scores of 80-90%. Those that have not yet been upgraded show much lower satisfaction levels. The overall residence hall satisfaction is approx. 70%. The projects for this summer including Dieseth, Miller, Brandt and the Apartments promise to improve the level of satisfaction for a period of time.
    • User Services
      • The Multimedia Strategic Fellow position is posted. Applications are being accepted online at https://luthercollege.hiretouch.com/staff-jobs.
      • Commencement preparations in progress. The team is reviewing notes from prior years and purchasing equipment as needed. A walkthrough with the outside sound vendor was held on 5/4.
      • Residence Hall Emergency Phones is progressing in Miller. Dieseth will be next. The room phones will be removed after commencement.
      • The Faculty summer computer refresh is underway. Meetings are being held to answer questions. Workstation requests were due 5/4.
      • The makerspace leadership is moving from VPA (Visual and Performing Arts)  to ITS with Muaz taking responsibility. This change comes with staffing changes in VPA.
      • The spring cleanup project for Network Shares is nearly complete.
      • LyndaCampus usage statistics and initial results from the survey were shared.