Notes from ITS Council - 4/5/17

  • New Items
    • Electronic Signage Upgrade
      • We discussed architecture and implementation planning options to upgrade the software system behind the electronic signs on campus. It is currently called trms.luther.edu. The idea under consideration is to move it to a VM (virtual machine) and to separate the database from the application server and move it to a shared database server and give it a new name such as signage.luther.edu. Creating a new server with the different name enables the possibility for a more gradual transition including training for users.
    • Spirion PII Results Handling
      • We talked about workflows and policy needs associated with sensitive information in the result sets for PII scanning.
    • LastPass for Financial Services
      • We discussed providing the OFS team enterprise LastPass accounts to provide enterprise support for managing large sets of passwords. We agree to support and encourage their use of enterprise accounts.
    • Group Emailing Library and ITS Teams
      • It was discovered the two groups, its-group and library-group have different parameter settings. Changes were made so that anyone with a luther.edu email address can post to these groups. The library group was that way already and the its-group has that permission as of 4/5/17.
  • Returning Items
    • ITS Acquisition Policy
      • We reviewed feedback from Amy and Eric on our draft proposal. Paul will discuss with Eric later in the day at check-in.
    • Budget - YE Project Prioritization
      • We discussed plans to identify any remaining budget funds and priority projects and purchases prior to the fiscal year ending and to secure the materials for 17/18 projects.
    • Non-US Travel Guidance
      • Adam, Diane and Jon Lund met to talk about thoughts on guidance that we might want to give people traveling to other countries regarding information security issues. This is an especially dynamic area relative to traveling internationally with information technology.
    • Summer Work Study Assignments
      • We discussed how to best leverage skill across THD, Software Development and support for Paul in his role as CSci instructor.
    • Service Level Agreement for New APC Application
      • Marcia and Paul provided an update on a conversation with CSci department head, Brad Miller, to create a service level agreement between the departments for moving a student project into production and providing enterprise integration and ongoing support. The model considers the CSci department and students as a vendor providing a application for license with enterprise consumer ITS. We began conversation about authentication, save/restore, maintenance, patching, technical support, documentation, training, workflows, testing, data integration and other issues related to the enterprise. It is challenging to support student projects in production. Paul and Brad think there is a real opportunity to work through these challenges with students across years as a way to enable them to understand “enterprise” issues further distinguishing them and their preparation for the world beyond Luther College. We are grateful for the work the students have done to create this new application to support the course change process.
    • CenturyLink 10Gbps Status
      • The new connection from CenturyLink between the Decorah Metronet and the Internet has been turned up. Router setup and configuration work is underway and to this point we can “talk” to the Internet. Next step is migrating our traffic flows onto that connection. This connection provides a pipe that is 10 times faster than either of our current connections. Further our “commitment” on that pipe is for 2X the bandwidth we have an either of our current connections. Discussion continue within the DMN on updating our second connection.
  • ITS Operational Reports
    • Software Development
      • Marcia provided a number of updates on projects. Financial Aid self service and Colleague Student Planning were purchased 3/31/17. Software installation is in progress and implementation will begin soon. NorseHub.luther.edu will be the new name for Colleague Self Service. Testing of the new Colleague user interface, UI 5.2,  is underway. ITS Invited Jan & Chris to work with it this week. A demo is scheduled with the CORE team for next Tuesday 4/11. It will run in parallel to production UI. The Registrar’s office and Dean’s office are in support of moving student registration to business hours to reduce staff overtime and have offices staffed when students have questions about financial clearances for the registration that occurs next fall.  Dustin will be monitoring load during the Spring registration nights April 11-20 to confirm that Colleague and my.luther provide system performance needed. Lane added database access rules by IP to database-1 for all applications using the server. ROAD application work continues. The user Interface for offices adding placement scores will be ready by early next week. Advisor worksheet printing is targeted for April 14th.