User Services Meeting - 5/19/14

Present: Carsten, Erin, Matt H, Matt H, Larry, Eddy, Jennifer S, Jennifer R, Ryan, Diane

Performance Reviews - Tis’ the season for reviews which are due to Human Resources by Friday, June 20. Details will be sent via email to team members.

Budget Requests - There was a last call for User Services budget requests using 2013-14 funds. Items were discussed and final purchases will be made this week and next.

LIS Annual Report - The draft of the LIS Annual Report is due Friday, June 6. Matt asked that content be added by that date without worrying about font or format; he will make the report consistent once all the content has been added.

LIS Strategy Day - We discussed the upcoming LIS Strategy Day to be held the end of June and brainstormed primary User Services and LIS objectives for the 2014-15 academic year.

Student Study Spaces - There is interest in additional study spaces for students in the library and we shared ideas as well as work in progress to address this request.

Kace Kbox - There is a major update available that Matt is working on bringing up on a test server. Once in place, LIS will be asked to access the test system, try it on for size, and share feedback. Another question for consideration is whether "help desk" should change to "service desk" and "work orders" to "tickets", which are system defaults. The plan is to be live on the new release sometime this summer; timeline not yet determined.

Summer Hours - Reminder that summer hours begin next week on Tuesday. Monday is Memorial Day and Luther is closed for the holiday.

Upcoming Events - Baccalaureate and Commencement are this week, next week we begin moving equipment around in Olin to accommodate the painting, and we are also in progress determining our June 1st workstation orders.