The first of several reports intended for the broader Luther community reviewing our MISO (Merged Information Service Organization) Survey results has been published to lis.luther.edu. The initial report in the series to be published is a six-page overview of all survey results with general observations and analysis included. Subsequent reports will focus more specifically on aspects of the survey for target constituent groups.
The survey asks the following research questions:
- What services and resources are important to our constituents, and how successfully do our organizations deliver them?
- How effectively do we communicate with our campus communities about our services and resources?
- How skilled are our constituents in the use of software and library databases? What additional skills do they wish to learn, and how do they wish to learn them?
- Which software and hardware tools do our constituents use, and which of these tools do they own?
- What roles do our constituents play on campus? What demographic factors identify them?
- What benchmarks for excellent information technology delivery can be established for merged library and computing organizations?
LIS is using data from the MISO survey to guide strategic planning and resource allocation for services to the community. Additional and ongoing comments from the community are welcome.
For more information, and the downloadable report, please visit http://lis.luther.edu/miso