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Phishing 07.14.16 - Account Update

The Technology Help Desk has been informed that the following phishing email has been sent to several members of the Luther College community. This email is malicious. It is not from the Luther College Technology Help Desk or anyone in ITS.

Text of malicious email with links removed:

---------- Forwarded message ----------
From: Desk Help
Date: Thu, Jul 14, 2016 at 2:09 PM
Subject: ACCOUNT UPDATE
To:


This is to notify the Staff and Students of Luther College that we will be
performing scheduled maintenance on all email accounts.  We will need you to
confirm that your account is still active.
.
We apologize for any inconvenience that this may cause and appreciate your
patience while we work to improve our service.

Click here  and fill the form in order to keep your account active after the upgrade
exercise. Failure to do this will lead to a closure of this account.

NB:
Please do not disregard this email upon receipt.

Thank you,
Mail Administrators,
IT Desk

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User Services Meeting - 6/23/16

The User Services team meets twice each month. At this month's meeting, we discussed: Archiving Old Tickets, Computers & Classrooms, PaperCut, ADA Compliant applications/web applications, Room 120 SmartBoard, ITS Emergency Plan, Annual Report, Workstations & AD, and Ian’s Farewell Gathering.

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ITS Org Chart, March 2016

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Notes from ITS Council - 6/22/16

ITS Council is the leadership team within Information Technology Services. Topics discussed this week were Iowa Communications Network(ICN) Regional Telecommunications Council 1 (RTC), ADA Application Compliance and Alumni Accounts/Passwords. Operational Reports given this week by Software Development.

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Multiple Phishing Attacks—Attention Required

The Technology Help Desk and ITS have been notified of several phishing attacks today and over the last week which we now believe to be related. If you have clicked links, filled forms, or followed contact instructions in any of the following emails listed within this post, you must change your Norse Key password immediately. Also, you must email helpdesk@luther.edu in the event further action is required.

 

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