Interview Preparation

Conduct Needs Analysis

Follow Internal Guidelines

  • Approved Position Requisition?
  • Budget?
  • Wage base established with Human Resources?

Identify Interviewers

  • Hiring manager/supervisor
  • Other managers/supervisors
  • Coworkers hiring department, peer department(s)
  • Internal customers

Identify Interview Format

  • Telephone screen
  • One-on-one
  • Team
  • One-step interview
  • Multi-step interview
  • Determine if references will be called prior to interview

Prepare Interview Questions

Determine the Questions Each Interviewer Will Ask the Applicant

Identify Interviewer Availability

Schedule Interview

Controlling the Interview

  • Establish time limit
  • Explain areas you want to discuss
  • Don't jump to conclusions
  • Listen to candidate
  • Look at your candidate (eye contact)
  • Use nonverbals
  • Don't be over-supportive
  • Don't ask unrelated questions
  • Stay on your topic

Listening Responses

A listening response is a very brief comment or actions made to another person that conveys the idea that you are interested, attentive and wish him to continue.

It is made quietly and briefly so as not to interfere with the speaker's train of thought.

It is usually used when the speaker pauses.

There are five types of listening responses:

  • Nod: Nodding the head slightly and waiting.
  • Pause: Looking at the speaker expectantly without doing or saying anything. Silence. Eye pressure.
  • Casual Remark: "I see," "Uh-huh," "Is that so," "That's interesting," etc.
  • Echo: Repeating back the last few words the speaker said.
  • Mirror: Reflecting back to the speaker your understanding of what he has just said. ("You felt that...").