2014-2015 Tip of the Month

 

  1. Resist Phishing Emails
  2. Don't leave devices in your car in cold weather, especially items with glass screens like iPads, which can crack in cold weather.
  3. If you have important files stored on your computer's hard drive, back up those files often to ensure that you won't lose your data if your machine crashes.
  4. To check your Luther email, type mail.luther.edu into your browser's address bar rather than searching for the Norse Mail link on the Luther homepage or the KATIE site.

Q1: Resist Phishing Emails

A phishing email is an email scam, designed to look like a legitimate message. Phishing emails are used to trick users into sharing personal passwords or financial information by clicking on a link or inadvertently downloading malware.

Watch for these clues that a message in your inbox might be a phishing email:

  • Punctuation and grammatical errors
  • A sense of urgency
  • Anonymity; vague sender (“Help Desk”)
  • Requesting personal information or asking you to click on a link

If you're ever unsure whether or not you've received a phishing email, don't click on any links or provide any information. Contact the Technology Help Desk at [email protected] or x1000.

If you've shared your password, change it immediately at https://norsekey.luther.edu

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Q2: Don't leave devices in your car in cold weather, especially items with glass screens like iPads, which can crack in cold weather.

Mobile devices weren't designed to be left out in cold weather. Glass screens can crack, and phones can automatically shut off if it's too cold. Battery performance will deteriorate in cold weather as well.

If you have to leave a device in your car, turn it completely off instead of just putting it to sleep — it'll be able to withstand colder temps. Also, allow time for your device to warm up to room temperature before turning it on.

For more info and tips on protecting your mobile devices in the cold, click here.

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Q3: If you have important files stored on your computer's hard drive, back up those files often to ensure that you won't lose your data if your machine crashes.

Options for backing up include:

As a reminder, don't leave personally identifiable information like social security numbers or credit card numbers on your computer long term. Delete that data as soon as you've finished working with it.

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Q4: To check your Luther email, type "mail.luther.edu" into your browser's address bar rather than searching for the Norse Mail link on the Luther homepage or the KATIE site.

By entering the url directly into your browser's address bar, you'll save yourself a step. You can also bookmark the site if you prefer.

If you're giving a presentation and only need to access your Google Docs, we suggest typing "docs.luther.edu" into your address bar. This is a handy way to avoid flashing your email inbox on the screen before switching to your Google Doc.

If you need to access your Google calendar, you also have the option to visit calendar.luther.edu.

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