LIS Tip of the Week

2015-2016 Tips

Capturing a screenshot

Taking a screenshot on our device is a great way to capture things exactly how you see them. You can capture anything from a recipe you see on your iPhone to an error message popping up on your computer.

On a MAC:
Whole screenshot: Press Command + Shift + 3 all at the same time.
Custom screenshot: Press Command + Shift + 4 all at the same time.

On a PC:
Click Prnt Scrn button, then save
(on a laptop, press Fn + End at the same time)

On a mobile device:
iPhone/iPad: Press and hold the Lock/Power button + the Home button.
Android Device: Press the Volume Down + Power button at the same time.

Did you know...
When you creating your own help.luther.edu tickets, you can paste a screenshot directly into that ticket or its email thread!

Capturing a screenshot is fast, allows you to preserve things exactly as you experience then, and allows you to show the LIS Technology Help Desk to see exactly what you are seeing.

For the entire presentation, please click here.


 Automatic Workstation Patching

On Wednesday, Nov. 11, LIS will begin to deploy important software updates to all faculty and staff workstations. You will be prompted when an update becomes available and will be given the option to install immediately or delay until a later time or date. Initially, updates will be for Java only; we will begin patching additional items (Flash, OS updates, etc.) later this fall. More information on automated patching is available online. If you have any questions about this process please call the LIS Technology Help Desk at extension 1000.

 


Protect Your Information

Be sure to lock your devices when you are not using them or are stepping away from them. This is a very important habit to have.

Locking your Windows computer screen:

  • Windows logo key + L
  • Ctrl + Alt + Delete (once) - Lock this computer
  • Click on Windows Start menu - click arrow beside “shut down” - click Lock

Locking your MAC computer screen:

  • Control + Shift + Eject
  • Control + Shift + Power
    (If you have a newer Mac that doesn’t have an optical drive)

In order for a Mac lock screen command to be effective, you’ll first need to configure System Preferences to require your user account password when unlocking or waking up.

To do this, head to System Preferences > Security & Privacy > General.
Check the box next to “Require Password” and set an interval that meets your workflow.

(If you want the highest level of security, set it to “immediately.” If you often find yourself accidentally locking your screen, set it to 5 seconds so that you can quickly unlock the display without having to enter your password.)

lock mac 1.png

To set custom message on your MAC lock screen:  

Head to System Preferences > Security & Privacy > General.
Find and check the box “Show a message when the screen is locked” and then click Set Lock Message.

lock mac 2.png

To lock your cell phones:

  • Android: Go to Settings > Location & security > Set-up screen lock.
    The timeout delay is configured separately, under Settings > Display.  Android also offers a connect-the-dots swipe pattern you can use in lieu of a PIN or password, but it might leave tell-tale smudges on your screen.
  • BlackBerry: Go to Options > Security Options > General Settings > Password
  • iPhone: Go to Settings > General > Passcode lock
  • Windows Phone 7: Go to Settings > Lock & Wallpaper

Keyboard Shortcuts

Keyboard shortcuts are easier and faster than using your mouse. Below are some of the more commonly used keyboard shortcuts.

CTRL + C = copy
CTRL + X = cut
CTRL + V = paste

CTRL + Z = undo
CTRL + F = find

CTRL + B = bold
CTRL + U = underline
CTRL + I = italic

CTRL + T = New tab in browser
CTRL + shift + T = Reopen the most recently closed tab in your browser

Windows Logo + L = Lock computer

CTRL + ESC = Open Start menu; use the arrow keys to select an item

ALT + TAB: Switch to another running program

Windows Logo + M: Minimize all

Note: On a Mac, use the Command key in place of the CTRL key.

Questions? Call the Technology Help Desk at 387-1000 or email helpdesk@luther.edu

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2014-2015 Tips

  1. Resist Phishing Emails
  2. Don't leave devices in your car in cold weather, especially items with glass screens like iPads, which can crack in cold weather.
  3. If you have important files stored on your computer's hard drive, back up those files often to ensure that you won't lose your data if your machine crashes.
  4. To check your Luther email, type mail.luther.edu into your browser's address bar rather than searching for the Norse Mail link on the Luther homepage or the KATIE site.

Q1: Resist Phishing Emails

A phishing email is an email scam, designed to look like a legitimate message. Phishing emails are used to trick users into sharing personal passwords or financial information by clicking on a link or inadvertently downloading malware.

Watch for these clues that a message in your inbox might be a phishing email:

  • Punctuation and grammatical errors
  • A sense of urgency
  • Anonymity; vague sender (“Help Desk”)
  • Requesting personal information or asking you to click on a link

If you're ever unsure whether or not you've received a phishing email, don't click on any links or provide any information. Contact the Technology Help Desk at helpdesk@luther.edu or x1000.

If you've shared your password, change it immediately at https://norsekey.luther.edu

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Q2: Don't leave devices in your car in cold weather, especially items with glass screens like iPads, which can crack in cold weather.

Mobile devices weren't designed to be left out in cold weather. Glass screens can crack, and phones can automatically shut off if it's too cold. Battery performance will deteriorate in cold weather as well.

If you have to leave a device in your car, turn it completely off instead of just putting it to sleep — it'll be able to withstand colder temps. Also, allow time for your device to warm up to room temperature before turning it on.

For more info and tips on protecting your mobile devices in the cold, click here.

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Q3: If you have important files stored on your computer's hard drive, back up those files often to ensure that you won't lose your data if your machine crashes.

Options for backing up include:

As a reminder, don't leave personally identifiable information like social security numbers or credit card numbers on your computer long term. Delete that data as soon as you've finished working with it.

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Q4: To check your Luther email, type "mail.luther.edu" into your browser's address bar rather than searching for the Norse Mail link on the Luther homepage or the KATIE site.

By entering the url directly into your browser's address bar, you'll save yourself a step. You can also bookmark the site if you prefer.

If you're giving a presentation and only need to access your Google Docs, we suggest typing "docs.luther.edu" into your address bar. This is a handy way to avoid flashing your email inbox on the screen before switching to your Google Doc.

If you need to access your Google calendar, you also have the option to visit calendar.luther.edu.

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Archived Tips

2013-2014 LIS Tip of the Week`

2012-2013 LIS Tip of the Week