Tip of the Week

2015-2016 Tips 

Classroom technology videos

Luther's Digital Media Center has created print and video documentation to assist in use of classroom technology on campus. The documentation provides instruction on projection, DVD, VHS and audio equipment specific to the room. Links to both PDF and video versions are available on the Technology Help Desk website.


Are you interested in acquiring new skills, advancing your career or just expanding your mind?  The Luther College Technology Help Desk offers lynda.com subscriptions you can check out to accomplish all these things.

Lynda.com offers thousands of video tutorials you can view and learn from.  Topics include everything from Microsoft Office to Web Design to learning how to code.

Contact the Technology Help Desk to learn more.

Google Drive

Wondering where you should save your files for safe keeping and easy access?  

Google Drive is great for:

  • Unlimited storage
  • Available off-campus
  • Collaborate with others
  • Store and share any file format (MS Office, photos, videos, PDFs, etc)
  • Manage your Google Drive with folders
  • And the list goes on...

Capturing a screenshot

Taking a screenshot on our device is a great way to capture things exactly how you see them. You can capture anything from a recipe you see on your iPhone to an error message popping up on your computer.

On a MAC:
Whole screenshot: Press Command + Shift + 3 all at the same time.
Custom screenshot: Press Command + Shift + 4 all at the same time.

On a PC:
Click Prnt Scrn button, then save
(on a laptop, press Fn + End at the same time)

On a mobile device:
iPhone/iPad: Press and hold the Lock/Power button + the Home button.
Android Device: Press the Volume Down + Power button at the same time.

Did you know...
When you creating your own help.luther.edu tickets, you can paste a screenshot directly into that ticket or its email thread!

Capturing a screenshot is fast, allows you to preserve things exactly as you experience then, and allows you to show the Technology Help Desk to see exactly what you are seeing.

For the entire presentation, please click here.

 Automatic Workstation Patching

On Wednesday, Nov. 11, ITS will begin to deploy important software updates to all faculty and staff workstations. You will be prompted when an update becomes available and will be given the option to install immediately or delay until a later time or date. Initially, updates will be for Java only; we will begin patching additional items (Flash, OS updates, etc.) later this fall. More information on automated patching is available online. If you have any questions about this process please call the Technology Help Desk at extension 1000.


Protect Your Information

Be sure to lock your devices when you are not using them or are stepping away from them. This is a very important habit to have.

Locking your Windows computer screen:

  • Windows logo key + L
  • Ctrl + Alt + Delete (once) - Lock this computer
  • Click on Windows Start menu - click arrow beside “shut down” - click Lock

Locking your MAC computer screen:

  • Control + Shift + Eject
  • Control + Shift + Power
    (If you have a newer Mac that doesn’t have an optical drive)

In order for a Mac lock screen command to be effective, you’ll first need to configure System Preferences to require your user account password when unlocking or waking up.

To do this, head to System Preferences > Security & Privacy > General.
Check the box next to “Require Password” and set an interval that meets your workflow.

(If you want the highest level of security, set it to “immediately.” If you often find yourself accidentally locking your screen, set it to 5 seconds so that you can quickly unlock the display without having to enter your password.)

lock mac 1.png

To set custom message on your MAC lock screen:  

Head to System Preferences > Security & Privacy > General.
Find and check the box “Show a message when the screen is locked” and then click Set Lock Message.

lock mac 2.png

To lock your cell phones:

  • Android: Go to Settings > Location & security > Set-up screen lock.
    The timeout delay is configured separately, under Settings > Display.  Android also offers a connect-the-dots swipe pattern you can use in lieu of a PIN or password, but it might leave tell-tale smudges on your screen.
  • BlackBerry: Go to Options > Security Options > General Settings > Password
  • iPhone: Go to Settings > General > Passcode lock
  • Windows Phone 7: Go to Settings > Lock & Wallpaper

Keyboard Shortcuts

Keyboard shortcuts are easier and faster than using your mouse. Below are some of the more commonly used keyboard shortcuts.

CTRL + C = copy
CTRL + X = cut
CTRL + V = paste

CTRL + Z = undo
CTRL + F = find

CTRL + B = bold
CTRL + U = underline
CTRL + I = italic

CTRL + T = New tab in browser
CTRL + shift + T = Reopen the most recently closed tab in your browser

Windows Logo + L = Lock computer

CTRL + ESC = Open Start menu; use the arrow keys to select an item

ALT + TAB: Switch to another running program

Windows Logo + M: Minimize all

Note: On a Mac, use the Command key in place of the CTRL key.

Questions? Call the Technology Help Desk at 387-1000 or email helpdesk@luther.edu

Archived Tips

2014-2015 Tip of the Week

2013-2014 Tip of the Week

2012-2013 Tip of the Week