Cortelco 2211 Telephone Manual

User’s manual for the Coretelco 2211 Telephone.

RECEIVING A PHONE CALL

  1. Be sure the RINGER switch is set to the HI or LOW position.
  2. When the phone rings and the caller’s information shows on the display window (refer to Using the Caller ID Function), lift the handset or press the SPEAKER-PHONE button and begin your conversation.
  3. Set the Ringer switch to the OFF position when you do not want to be interrupted by the phone ringing. Remember to set the ringer switch back to Hi or Low when you want to receive calls again.

PLACING A PHONE CALL

  1. Lift the handset or press the SPEAKERPHONE button and wait for a dial tone.
  2. Dial the telephone number you wish to call. The number will appear on the display window.

SPEAKER PHONE BUTTON

Receiving Incoming Calls

  1. When the phone rings and the caller’s information shows on the display window (refer to Using the Caller ID Function), press and release the Speaker phone button and talk normally into the built-in microphone from a distance of 5-6 inches.
  2. You can adjust the volume of the caller’s voice by sliding the VOLUME CONTROL on the right side of the phone.
  3. After the conversation has finished, press the SPEAKER PHONE button to hang up.

To Make A Call

  1. Press and release the SPEAKER PHONE button.
  2. When you hear a dial tone, dial the number or press the auto memory button just as you would on any other push-button telephone. The number will appear on the display window.
  3. When your party answers, adjust the sound level of his or her voice by sliding the VOLUME CONTROL located on the right side of the phone.
  4. After the conversation has finished, press SPEAKERPHONE to hang up.
    Note:
  5. If you wish to switch from speakerphone to handset, simply lift the handset.
  6. If you wish to switch from handset to speakerphone, press and release Speakerphone and then hang up the handset.

MEMORY

To Store A Number In Memory:

Note: Must be off-hook to store a number in memory

  1. Press the STORE button, [SAVE TO?] appears on the display window.
  2. Press the desired memory location.
    • To store in an auto memory button (located on right-hand side of base) – Press 1, 2, 3, or 11).
    • To store in a keypad memory location – Press one of the keypad buttons (l, 2, 3, or 0).
  3. [ENTER NUM >] appears in the display. Dial the telephone number (24 digits maximum) to store in memory.Note: The memory locations can be chained together to store numbers of longer length.
  4. Press STORE again.
  5. Use pull out memory index to write in name and the memory button where it is stored.

To Dial A Phone Number In Memory

  1. Lift the handset and wait for a dial tone.
  2. Press any memory location.
    • To dial an auto memory button (located on right-band side of base) – Press the desired auto memory button (1, 2, 3…. or 11).
    • To dial a keypad memory location – press the MEM DIAL button first, and then the desired keypad button (1, 2, 3…. or 0).
  3. The number will be displayed and dialed automatically.

VOLUME BUTTON

A built-in amplifier feature allows you to increase the listening volume in the receiver of the handset when speaking with your party. When needed, press the VOLUME button o achieve four different levels. The volume remains the same between calls. It does not return to a nominal level.

REDIAL BUTTON

  1. If the number you dialed is busy, or you want to call the last number dialed again, lift the handset, or press and release the hook switch for a new dial tone. #Press REDIAL. The number will appear on the display window.
  2. The last number called (32 digits maximum) will automatically be redialed.

PAUSE BUTTON

The PAUSE button allows you to insert a 3.6-second pause in the dialing sequence. This is particularly useful if you are connected to a PABX system where you must dial an access code (usually the number 9) to obtain an outside line.

  1. Press the PAUSE button once and release at any point in the dialing sequence where a pause is desired.
  2. The PAUSE button can be pressed more than once to create a longer pause.

HOLD BUTTON

  1. To place a call on hold, press the HOLD button and hang up the handset. The HOLD Indicator will light up and remain lighted until you resume your conversation.
  2. To resume your conversation, lift the handset or that of any extension phone on the same line or press and release SPEAKERPHONE. The HOLD indicator will go out and your call can continue.

FLASH BUTTON

This telephone provides a line break signal for accessing PABX service or for convenient use of Call Waiting from your local telephone company. If you have Call Waiting service, you can alternate the Call Waiting function per the following instructions.

  1. While having a conversation, another party calls and you hear a tone.
  2. Press the FLASH button once and release. The first conversation is placed on hold and the second call can be answered.
  3. To return to the original conversation, press the FLASH button again and release.The first caller can be spoken to again and the second call is placed on hold.

DATAPORT

This is a connection which is in parallel with the telephone line. It allows the connection of a device such as a modem, caller ID, or an answering machine.

MUTE BUTTON

Press MUTE to speak without the person on the phone hearing your conversation. The MUTE Indicator will light up and remain lighted until you resume your conversation. To resume your conversation, press MUTE. The MUTE indicator will go out and your call can continue.

RELEASE BUTTON

To end a conversation, press the RELEASE button once.

VOICE MAIL BUTTON

Press the VOICE MAIL button to dial the voice mail access number.
Note: To store the Voice Mail Number, press STORE. Then press the VOICE MAIL button. Enter the desired Voice Mail Number (max of 24 digits). Press store again to save the number into memory.

HEADSET COMPATIBLE

The slide switch must be located in the proper position for this feature to work. The headset can be turned on and off by using the hands free button. Compatible with 2.5mm and RJ45 headsets.
Note: Use the Slide Switch located on the right side of the phone base to set On or Off.

CALLER ID FEATURES

CALL WAITING DISPLAY

Press the FLASH button to put the existing call on hold and answer the new call. No matter whether you answer the call or not, the Call Waiting Caller ID will store the call information for future reference.

MESSAGE WAITING

  1. The MESSAGE light indicator will flash (green) and the message envelope icon will blink in the display when a message waiting signal (on) from the Central Office is received.
  2. The MESSAGE light indicator will go off and the message envelope icon will disappear if the message waiting off signal is sent from the Central office.

RECEIVING CALLS

  1. When the telephone is not in use and a new call is received, the display will show the phone number, the caller’s name, and time and date of the call.
  2. After 16 seconds with no activity, the display will default to the Stand-By screen and remain on until another call is received or a button is pressed. This will show you the total number of calls stored and the number of new calls that have not been reviewed.

REVIEWING CALLS

  1. Press the REVIEW UP () or REVIEW DOWN () button to review the incoming stored calls.
  2. When you have reached the end of the call records, the display will start at the beginning of the call list again.
    NOTE: A MAXIMUM OF 60 CALLER ID RECORDS CAN BE STORED.

DELETING CALLS

  1. To delete an individual call: When reviewing calls, you can delete an individual call by pressing the DELETE button once. The display will show DELETE?. Press Delete again to confirm the deletion. The display will be erased and the rest of the records will be renumbered.
  2. To delete all calls: When reviewing calls, you can delete all calls by pressing and holding DELETE for more than 3 seconds. Then [DELETE ALL]’will appear. Press DELETE to confirm you really want to erase all records. EMPTY LIST appears on the display to show there are no calls stored in memory.

MESSAGE ERROR

  • The display indicates ERROR” if your unit receives a call that has an error in the transmission or reception.

PRIVATE CALLS

  • If the caller has exercised the option to block his number from being sent, only his name will display on the screen when this information is received.
  • If the caller has exercised the option to block his name from being sent, [PRIVATE CALLER] and his telephone number will be displayed on the screen.
  • If the caller has exercised the option to block his name and number from being sent, then [PRIVATE CALLER] will be displayed on the screen.

UNKNOWN CALLS

  • When the telephone company is unable to provide information of the caller’s telephone number, only his name will display on the screen when this information is received.
  • When the telephone company is unable to provide information of the caller’s name, [UNAVAILABLE] and his telephone number will be displayed on the screen.
  • When the telephone company is unable to provide information of the caller’s name and number, [UNAVAILABLE] will be displayed on the screen.

For more features, download the Cortelco 2210 Manual