Technology Service Catalog

The Technology Service Catalog has been designed in an effort to define the services offered by the LIS Technology Help Desk. The goal is to enhance your ability to identify and understand services that will support you in furthering Luther’s mission.

If you would like more information about a service, please contact the LIS Technology Help Desk at 387-1000 or helpdesk@luther.edu

Service Available To
Audio-Visual & Multimedia
Classroom Presentation Equipment Students, Faculty, Staff, Guests
Copyright All
Event Setup All
LIS Support for Campus Events Students, Faculty, Staff
Media Conversion & Duplication Students, Faculty, Staff
Communications
Email Students, Faculty, Staff, Alumni
Mail Lists Students, Faculty, Staff
Telephones & Voice Mail Students, Faculty, Staff
Computer Support
Desktop & Laptop Support Students, Faculty, Staff
Computer Labs and Classrooms Students, Faculty, Staff
AirServer All
Equipment Loan Faculty, Staff
GoPrint Students, Faculty, Staff
Hardware Repair Students, Faculty, Staff
Local Service Providers All
Printing Students, Faculty, Staff
SimpleHelp – Remote Web Support Students, Faculty, Staff
Supported Software List Students, Faculty, Staff
Infrastructure
Network Access – Guests Students, Faculty, Staff, Guests
Network Storage Students, Faculty, Staff
Remote Access Students, Faculty, Staff
ResNet Students
Wireless Students, Faculty, Staff, Guests
Security
Anti-Virus Software Students, Faculty, Staff
Norse Key Students, Faculty, Staff, Alumni
Safe Computing Advice Students, Faculty, Staff
Virus Removal Students, Faculty, Staff
Software Development
Datatel Faculty, Staff
Teaching & Training
Katie Students, Faculty, Staff
Training & Instruction Students, Faculty, Staff
Web Services
My.Luther Students, Faculty, Staff, Alumni
LIS Used Equipment Sale All