IKON Agreement Announcement

Luther College President Richard Torgerson has announced the college will enter into a service agreement with IKON Office Solutions, Inc. to provide campus digital output services and support.

This service agreement with IKON will begin Jan. 1, 2009. It includes management and operation of the college’s printing and mail centers and the supply, service, and support of copier and laser printer infrastructure across campus.

Luther is taking this action after nearly a year of study and assessment. This initiative will move Luther forward in designing and implementing a strategic campus-wide program for printing and copying. Its benefits include conserving college resources by encouraging and promoting use of lower-cost output devices.

Luther produces nearly 1 million paper copies or prints each month on nearly 400 independent devices ranging from production-quality copiers to ink jet printers. To be more responsible stewards of our resources, we must think more critically about what we print or copy and what devices we use to create those documents.

Our new partnership with IKON will help us to do that by providing more efficient resource use and furthering Luther’s commitment to sustainability. With IKON’s management of Luther’s printing and mail
centers, we also expect excellent service and expanded resources to centrally support campus print and mail services. This will help us accomplish Luther’s core mission of educating students.

Over the coming weeks, IKON and Luther will work to place current Luther printing and mail centers employees within the new structure of IKON managed services on campus. Transitioning employees will become employees of IKON with benefits comparable to those provided by Luther. These employees will also have access to a deep pool of professional development and training opportunities through IKON to expand their skills and capabilities.

Luther will work with IKON to assure a smooth transition to the new program. This will involve discussions with individual work units and departments regarding their digital output equipment and how the new
program will affect specific devices. ITS will take the lead in collaborating with IKON on our managed services agreement. Specific questions about this new initiative can be directed to Karen Martin-Schramm in the President’s Office.

Thank you for your cooperation and patience as we make the transition to this new system of campus digital output services and support.

About IKON
IKON Office Solutions, Inc. (www.ikon.com) is the world’s largest independent channel for document management systems and services, enabling customers worldwide to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, and HP, and document management software and systems to deliver tailored, high-value solutions implemented and supported by its global services organization – IKON Enterprise Services. IKON provides customized, scalable solutions that streamline every phase of the document lifecycle – from input to output, as well as distribution, storage and retrieval.