Norse Chat helps you communicate more effectively and efficiently by providing a simple and free way to speak with and exchange instant messages with your contacts. With Norse Apps, Luther’s IM network is automatically connected to the entire Google Talk network and the AOL AIM network, so you can instantly connect with the Luther community as well as millions of other users.
Upon completion of this 1-on-1 training, you will be able to:
If you already have a Norse Apps account, you can access Norse Chat by going directly to http://mail.luther.edu. You can also access it by starting with any of the other Norse Apps components and then clicking the Mail link in the top left corner of the page. A third option is to go to the Norse Start Page, http://start.luther.edu, and use Chat on the left side of the page.
To begin using Norse Chat, you first decide with whom you want to chat and then you invite them to chat with you. Once they accept the initial invitation, they appear on your contact list and you can chat with them whenever you like.
To invite someone to chat with you:
Note: By default, people you often communicate with can see when you’re online and chat. If you wish to only allow people to appear that you’ve explicitly approved, go to Settings > Settings > Chat > Auto-add suggested contacts
Now that you have someone to chat with, it’s very easy to communicate with them. Clicking on their name will bring up the following window:
If you wish to simply chat with your contact, type your message into the box and then press the Enter key to send the message.
When they are typing, you will see text to that effect on top of the typing box. When they press their Enter key, the text they have entered will display in your chat window.
When you are finished with the conversation, you can click the “X” in the top right corner to close the chat session.
Note there are several items on your chat window that you can use to enhance your conversations.
Norse Chat allows you to set your status so that you can inform people whether or not you are available for a live chat. To set your status, you can select from a pre-defined status by clicking on the down arrow next to your status button. You can also enter a custom status by clicking on the down arrow next to your status button, selecting “Custom messages” and then “New custom message”. Once you enter custom text, it is added to the list of statuses available for use in the future. If you want, you can set your status as “Invisible” which means that you’re signed into Chat, but people can’t tell whether or not you’re signed in.
To adjust your chat settings, you click on Settings in the top right corner of the Norse Mail page, select Settings, and then select the Chat link. When finished making changes, click the Save changes button. Options available include the following:
By default your chat history is saved and can be viewed after the chat has concluded. Click on the Chats link in the top left corner of Norse Mail, located two links below your Inbox, to view past chats. To change your settings so that chat history is not saved, see the section “Customizing Your Alerts”.
The Chats link does not display by default on the sidebar. If it does not show, click on the down arrow next to more, then click on Chats. You can change your settings so that the Chats link is always displayed on the sidebar. Click on Settings > Settings > Labels. Under System labels,click on show next to Chats.
There is a desktop version of Google Talk available for Windows PCs that can be downloaded and installed. If you are using Thunderbird with Norse Mail, rather than the web interface, you may find this useful. Click here to download Google Talk.
If you are a user of OSX or Linux, you can learn more about Client Choice with Google Talk.
On January 5th, 2011, there were changes to our Norse Apps account infrastructure that allow access to other Google services beyond the core suite of messaging and collaboration apps. This change lets users access many new services such as Blogger, Reader, Google Voice, Maps ,YouTube, SketchUp, and Picasa Web Albums from their Norse Apps account. For a detailed list, see More Google applications for your school.
In the top right corner of each Norse Mail/Chat window, there is a gear icon labeled Options > Mail help. This will take you to the Google Apps Help Center, with the Email information displaying. Click on Talk on the left side of the page and then enjoy clicking on other options to learn more about using chat.
The Google Apps for Education Training Center contains modules and resources to help you have the best experience with Google Apps possible.
For an overview of Google Apps, see 7 things you should know about…Google Apps which is part of the EDUCAUSE Learning Initiative’s (ELI’s) series providing concise information on emerging learning technologies and related practices.