Join.Me - Remote Web Support

Join.Me is a web-based remote support system. It is easy to use and able to connect to any Windows or Mac computer anywhere in the world. A simple download is all that is required to allow ITS to help in supporting your computer while off campus.

How To Use Join.Me in 5 Easy Steps

  1. Go to
  2. Click on Start Meeting.
  3. Download the Join.Me application.
  4. Run the Join.Me application.
  5. Give the Help Desk Tech your 9 digit code.

Support via Join.Me is governed by the Desktop & Laptop Support policies.

ITS cannot access your computer through Join.Me unless you initiate the connection. Join.Me uses 256-bit SSL encryption to make certain any data transmitted is secure.

Further Information or Assistance

Technology Help Desk
Preus Library 207
Phone: 563-387-1000
Email: [email protected]