The Technology Help Desk staffs, when possible, a walk-up desk in Preus Library.
The Walk-Up Desk is meant to provide quick, just in time service to the Luther community while reducing disruption to the Call Center.
It is not a drop off center. We require that the customer be present during all diagnostics and repairs. Work that will be more extensive will be done in the work bench area where equipment can be safely stored and after a waiver has been signed or ticket created.
The Walk-Up Counter will be staffed at all times the Library is open provided there is enough available student workers. There may be periods throughout the day where no staff is available.
Due to its proximity to the Reference Desk, a reference librarian may be able to assist with some matters.