CallPilot Desktop Messaging FAQ

This article contains answers to common questions pertaining to CallPilot Desktop Messaging. With CallPilot Desktop Messaging, you can manage all your messages – emails and voice mails – on one single platform (e.g. Norse Mail) This is available to faculty and staff.

  1. How can I learn more about CallPilot Desktop Messaging?
  2. How do I get access to CallPilot Desktop Messaging?
  3. I’d like to be able to listen to my messages from my home computer – what are the system requirements?
  4. Can I use CallPilot Desktop Messaging when I’m in my office on campus?
  5. I noticed when I went to http://voicemail.luther.edu that it said I could fax. Can I really?

Q1: How can I learn more about CallPilot Desktop Messaging?

See the following article: CallPilot Desktop Messaging Training.
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Q2: How do I get access to CallPilot Desktop Messaging?

Faculty and staff may request access by completing the CallPilot Desktop Messaging Request Form.
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Q3: I’d like to be able to listen to my messages from my home computer – what are the system requirements?

CallPilot Desktop Messaging is available to PC’s running Windows 2000 Professional, Windows XP Professional, or Windows Vista. Mac users must be running Mac OS X v10.3. Red Hat Linux 9 is also supported. For more details on the specifications, refer to the Browser requirements in the Help which is located in the top right corner of the web interface at http://voicemail.luther.edu.
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Q4: Can I use CallPilot Desktop Messaging when I’m in my office on campus?

Sure. CallPilot Desktop Messaging can be used from both on and off campus.
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Q5: I noticed when I went to http://voicemail.luther.edu that it said I could fax. Can I really?

Actually, no, because we have not purchased the licenses for that application.
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Read more training and instructional articles.